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    • New thread started as you & LFI suggested.  It's best to have one ticket per thread, if not people get confused about which ticket they're giving advice for. Firstly, you have every right to be absolutely fuming at MFG.  You go twice and spend money - and what do you get?  A demand for £100!  Do the people who caused this mess resolve it?  No, they lie and mess you about.  No wonder you're so angry. However ... we're worried you’re leaving yourself open to accusations of theft (even though you made it clear the goods would be returned) and criminal damage.  If you take the initiative and approach the garage politely, (a) that covers yourself at least a bit regarding any possible criminal accusations, and (b) if the manager has a brain you two can easily sort everything out. I say if the manager has a brain.  They might try and play the hard case and stupidly put the blame on you.  Who knows. Anyway, how about sending this 1st class post on Monday?   Dear Manager, I am the person who temporarily took some non-perishable goods from the BP shop on Wednesday and left a letter. I have since calmed down and am writing this letter in a friendly, amicable way between adults without abuse or at all costs apportioning blame. What happened is that some time back I visited your premises at 3.15am to buy fuel.  I then revisited at 8.30pm the same day to use the shop. Afterwards I received an invoice from Euro Car Parks for £100 (discounted to £60 if paid within 14 days). What happened is that the ANPR cameras joined the two visits together and ECP issued the invoice for me staying an absurd 17 hours.  I mean you provide a good service but who would stay 17 hours! If you Google "double dipping" you will see that this is a continual problem in the private parking industry and the industry’s own Code of Practice highlights how steps should be taken to avoid issuing invoices in these cases. When I brought this to MFG's customer services' attention you refused to have the invoice cancelled.  I also visited you and again you were unhelpful. Please "take a step backwards" and put yourself in my position.  Say you visited a supermarket on a Saturday evening.  You also visited on a Sunday evening. Later you got a demand for £100 from a private parking company.  You politely asked the supermarket to intervene but they refused.  I think you would consider the matter unfair and you would be extremely angry with the appalling customer service. Anyone who has even a rough knowledge of the law knows that ECP are your agents, you called them in.  You are the organ grinder.  They are the monkey.  You can easily tell them to cancel this invoice. So i am writing to request an appointment with you in order firstly to return the goods which are yours and of course which I should never have taken.  I would like us to be able to speak in a friendly, adult manner. However, secondly I am not prepared to take all the blame for this matter.  I also request confirmation from you that you have had this unfair invoice cancelled. Yours,
    • well post it to youtube or facebook. so we can look at it.  
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    • its the OP's car PCN PARKING ON LOADING BAY NEXT TO DISABLED BAY - Local Authority Parking and Traffic Offences - National Consumer Service dx
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Please can someone look at this we got as a reply to our CCA request from Lloyds it is a pretty bad copy as it looks like a fax copy.

 

To me it looks ok except the signatures... Lloyds signed on 15/04/05 and my mother signed on 20/04/05.

 

Since she requested the copy she has actually found the original and they have only sent half the T&C's with the request there is a whole A4 page missing.

 

CCA here LloydsCCA_0001.jpg

 

T&C's here LloydsTC.jpg

 

at the very top on left hand side it looks like some kind of tracking or reference mark as it is some ascending numbers, a day and time then the date.

 

Any opinions??

 

The paperwork was sent from Lloyds for my mother to sign, she never recieved anything else from them after this.

 

She was more or less forced to take the loan when she fell into financial troubles to clear an overdraft and an existing loan she had with them. They kept threatening her with court unless she cleared her debts then said they would do her a favour and refinance her overdraft etc.

 

Sytra

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Oh, here we go - this is a test for me, as I've commented on another (according to the OP) agreement that is similar to this one. I can't remember that, too many threads to keep track of see, so lets see if what I say about this one is the same as that.

 

After a quick scan, I see the prescribed terms are there - Amount of credit, interest rate and repayments.

 

It is missing a statement on the protection/remedies available under s.60 CCA 1974, (the agreement being signed prior to the commencement of CCA 2006. This makes the agreement improperly executed, but it can be executed by Court order only under s.65. s.127(1) allows the Court to consider the prejudice caused by the improper execution before allowing it to be executed, however. The question is, have you suffered prejudice as a result of this agreement, meaning it shouldn't be enforced against you. Prejudice in this case can mean; (IMHO)

  • Penalty charges applied to the account
  • Default/Termination notices issued containing those penalty charges, making the notices invalid (Woodchester Lease Management v Swain)
  • They seem to be sharing personal data with credit reference agencies, without having a term allowing them to do so being contained in their agreement - very naughty, IMO

Can you add anything else to this list? Harrassment in collection activity, etc?

 

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Thanks Car,

 

That is more or less the same, the other post i was on about is here http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/113530-advice-comments-needed-please.html post 33.

 

Does it make any difference that the paperwoark was signed by Lloyds 5 days brfore my mother signed?

 

Well the account this refinance loan was taken out to repay is supposed to be being looked at by Lloyds as my mother is trying to claim charges to the tune of approx £4000, she has claimed hardship as she was on benefits when they took the money, she is disabled and now on pension. Lloyds have "assured" her they will look at hardship and will get back to her......... that was 2 months ago.

 

As far as i am aware she has had no default notice yet, just a load of hassle from BCW, i have written to them advising them that Lloyds are in default of request etc and for now they seem to have given up, but now they have sent the agreement i can expect things to escalate a bit more now.

 

Sytra

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A prospective agreement is void under s.59 CCA 1974. This comes with a warning. An agreement declared void will result in the creditor being likely able to counterclaim for the initial advance, as the agreement never existed in law, so a mistake was made advancing that amount - which they can recover.

 

It's far more to your advantage to claim the agreement unenforceable, therefore the outstanding debt can't be enforced against you, rather than argue the agreement is void.

 

If this is a refinance loan, with penalties on the previous one, that might add to the prejudice the Court will consider, IMO.

 

Try to avoid the Default Notice if you can. It's easier to avoid it at this stage than it will be to have it removed later on.

 

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  • 11 months later...

Well been a long time, letters back and forwards etc to Lloyds, now they decided to Assign it to Zestdew Ltd.

 

The letter sent says:

"Notice of Assignment

 

Transfer of personal loan acc number xxxxxxxxxx to Zestdew Ltd

 

We are writing to gove notice that we have transferred to Zestdew Ltd all our rights and interests under your loan with us and the related loan agreement. Equidebt Ltd will be responsible for all further admin and recovery of any outstanding amounts on your loan on behalf of zestdew Ltd."

 

Blah Blah Blah

 

Signed by Lloyds

 

Now i never heard of Zestdew so looked on webcheck and they are in administration and have been since Oct 08 (reg number 05965830)

, so can the loan legally be transferred to them?

 

Sorry i dont know how insolvency works

 

Do we continue writing to Lloyds, Zestdew or Equidebt

 

What are Equidebt like to deal with, we got rid of a few of Lloyds DCA's but so far had no dealings with Equidebt.

 

Thanks

Edited by sytra
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Equidebt are no worse than most.

 

It is rather odd to assign an account to a company that is in administration though. As to the legality of it, I don't know but it certainly sounds very dodgy.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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