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    • also do you just post it and cut and paste it on their response form on their website or send it to the email [email protected] thats on their letter ?#   thanks
    • Hi All   Just realised leetter dated 13th was thinking it was 24th or there abouts when i got letter this is my draft  ------------------------------ Dear Sir/Madam, I am writing in response to the Letter of Claim that I received from your office on 24th June 2025, which is dated 13th June 2025. It seems that the intention behind this delay is to limit the time available for individuals to respond, pressuring them into making payments they may not otherwise owe. I categorically deny any responsibility for, or obligation to pay, the so-called “parking charge” mentioned in your communication.  Your claim is without merit and I do not accept the existence of any debt. The alleged violation you reference is entirely unfounded and lacks credible supporting evidence. I am fully aware of the questionable business practices associated with Southgate Park, Stansted, which have been widely criticized and have attracted the attention of the media, including Channel 4 (link in case you missed it https://www.youtube.com/watch?v=5i_RcNM4SM0 ). It is clear that this site is not focused on legitimate parking management but on trapping unaware drivers into unnecessary charges. The manner in which you are attempting to coerce payment through threats of legal action appears to be nothing more than an unjust and unfounded effort to pressure individuals into paying charges that cannot be enforced. Should you choose to pursue this matter in court, despite the apparent lack of merit, I will be requesting an unreasonable costs order in accordance with CPR 27.14(2)(g). I kindly request that you cease any further contact with me regarding this issue. Yours faithfully, [Your Name] ------------------------------------------------------------------------------ let me know what you think, thanks
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  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I’d be grateful for some input / advice on my business problem. I started a business last year and took out a 4 year lease on a van. I’ve decided to call it a day and cease trading, and have managed to find someone who wants to take over my van lease on its current terms - they want the van as is with the signwriting etc. Called the leasing company last month and they said over the phone to send a letter in with all the details and it would be done - no problems provided the new hirer agrees and passes the credit checks.

Then they advised 2 weeks later it wouldn’t be OK, as the circumstances weren’t “unusual” enough for a transfer of hirer to take place (only doing this if someone dies apparently …). Anyway, called them up to discuss, and they agreed again over the phone that it could happen, and that they would send out the necessary paperwork. This was two weeks ago, and in the interim I’ve sorted out the business closure, cancelled insurance & advertising, and arranged a trip down south to hand over the van and stock to the new hirer (he's basically buying my van and stock to add to his own business, a sort of takeover, both Ltd companies). Called the finance company today to query non-receipt of the paperwork and they’re now saying again that they won’t allow a change of hirer, and that the previous 2 employees I spoke to shouldn’t have advised it would be OK !!

Anyone have any views on this before I call them tomorrow – there was no manager there this afternoon to discuss it with.

Thx in anticipation ...

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DON'T sublease, even if it is specifically allowed (it probably won't be) as this opens a can of worms with the DVLA (tickets, fixed penalties etc) and any re-registration is automatically notified to the beneficial owner of the vehicle.

 

As for the run around, hopefully you got the names and dates/times of the conversation - or better yet recorded the call? As a limited company, you could simply return the vehicle to the leasing company handing over the keys and walk away. Unless you provided a personal guarantee, any subsequent difficulties won't directly affect you.

 

I think you've done the correct thing, and arranged for the lease to be re-assigned. Faced with a loss, or the ongoing profitability of the deal, the leasing company will usually take the latter option.

 

That said, if you've only contacted them by phone - there is nothing for you to prove your version of events, so I think a formal letter, advising of the closure of your business and your finding someone to take over the lease, you should provide their details and ask for the paperwork to be sent immediately to the new lessor. That way you'll be protecting yourself.

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Thx for the replies all and sorry for not coming back sooner.

 

In the end, I ended up with Capital Bank over a barrel and their hand was forced. It turns out all my paper work re the lease has been going to the wrong addresss - they'd overwritten my address on their system with that of the local borough council head office !! So a good breach of the data protection act had taken place - my correspondence regard business name, lease amounts and business closure all going to the counicl's post room, being opened by anyone and read , and subsequently never getting to me !!

Threatened them with action over this point alone and suddenly the started to co-operate - giving me a named person dealing with my case, sending lease documents by special delivery - doing everything and anything I asked for basically.

So it seems they CAN transfer leases, they just don't like to, even when it means they can get the original lease comp;leted rather than repossessing the van, because they know that when you're backed into a corner you'll end up taking a personal loss on the lease instead (buying the lease out and handing the van back) and they can sell the van at a healthy profit.

Here's someone who will be looking at contract terms VERY carefully in the future - if I ever take on a lease again !!

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Do you know, I was going to ask that, it sounded like Capital 'Bank', previously known as North-West Securities and wholly-owned by the Bank of Scotland / Halifax Group . You'll fin unless you are taking advantage of tax advantages, leasing isn't really worthwhile - and if this shower are involved, misinformation and incompetence seem to go hand in hand. Glad you got it sorted! :)

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  • 1 year later...

I know this is an old link but I found a solution to my problem of surplus cars.

 

I listed them on re-leased.com bbut I could not find anyone to take over the leases. Re-leased are now managing them by renting them out I am covering my costs and on one actually making a small profit.

 

This is a much better solution than "bumping" the finance house. At the end of the day this recession will be over someday and we will all need decent credit ratings whetehr as sole traders or co directors.

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