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    • New thread started as you & LFI suggested.  It's best to have one ticket per thread, if not people get confused about which ticket they're giving advice for. Firstly, you have every right to be absolutely fuming at MFG.  You go twice and spend money - and what do you get?  A demand for £100!  Do the people who caused this mess resolve it?  No, they lie and mess you about.  No wonder you're so angry. However ... we're worried you’re leaving yourself open to accusations of theft (even though you made it clear the goods would be returned) and criminal damage.  If you take the initiative and approach the garage politely, (a) that covers yourself at least a bit regarding any possible criminal accusations, and (b) if the manager has a brain you two can easily sort everything out. I say if the manager has a brain.  They might try and play the hard case and stupidly put the blame on you.  Who knows. Anyway, how about sending this 1st class post on Monday?   Dear Manager, I am the person who temporarily took some non-perishable goods from the BP shop on Wednesday and left a letter. I have since calmed down and am writing this letter in a friendly, amicable way between adults without abuse or at all costs apportioning blame. What happened is that some time back I visited your premises at 3.15am to buy fuel.  I then revisited at 8.30pm the same day to use the shop. Afterwards I received an invoice from Euro Car Parks for £100 (discounted to £60 if paid within 14 days). What happened is that the ANPR cameras joined the two visits together and ECP issued the invoice for me staying an absurd 17 hours.  I mean you provide a good service but who would stay 17 hours! If you Google "double dipping" you will see that this is a continual problem in the private parking industry and the industry’s own Code of Practice highlights how steps should be taken to avoid issuing invoices in these cases. When I brought this to MFG's customer services' attention you refused to have the invoice cancelled.  I also visited you and again you were unhelpful. Please "take a step backwards" and put yourself in my position.  Say you visited a supermarket on a Saturday evening.  You also visited on a Sunday evening. Later you got a demand for £100 from a private parking company.  You politely asked the supermarket to intervene but they refused.  I think you would consider the matter unfair and you would be extremely angry with the appalling customer service. Anyone who has even a rough knowledge of the law knows that ECP are your agents, you called them in.  You are the organ grinder.  They are the monkey.  You can easily tell them to cancel this invoice. So i am writing to request an appointment with you in order firstly to return the goods which are yours and of course which I should never have taken.  I would like us to be able to speak in a friendly, adult manner. However, secondly I am not prepared to take all the blame for this matter.  I also request confirmation from you that you have had this unfair invoice cancelled. Yours,
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    • well post it to youtube or facebook. so we can look at it.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi

I got a letter on friday 30/5 from dg saying as follows:

 

We act for HSBC in relation to your claim etc

In this respect we are pleased to note that settlement has been agreed direct with our client and settlement funds have now been paid to you

If you have not already notified the court we shall be pleased if you will write blah blah that matter has been settled

we shall be pleased in relation of conclusion to this matter if you will sign and return the enclosed copy for our records

 

I CONFIRM THAT AGREED SETTLEMEN ETC

 

SIGNED DATED

 

 

 

Wow how cheeky is that, I contacted HSBC on the chance that they may have settled to be told they have no idea about it, as usual cant contact dg - they dont answer phones but it looks like a con job to get me to sign away my court rights as i received my second stay after the oft hearing on 19th april after previously being stayed in august last year

 

Anyone else had one of these?

I thought i should bring it to peoples attention as they may end up signing away any possibilities of refunds

cheers

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That's one to look out for.

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They really do need watching.......they'll catch somebody with that crafty approach......... :(

 

I like your response hasselhoof :-)and it will be interesting to see their reaction - please keep us updated....

Edited by johnnymitch
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I received one of these letters on Saturday but no money has been deposited in to my account.

 

I have sent a fax off to DG Solicitors, below, so will be interesting to see what the story is.

 

I dont believe this is a dodgy tactic to get you to sign away your rights (as that would go down about as well as a cold cup of sick in the court).

 

Once I hear back from these guys Ill let you know how I get on, Im hoping its not a "clerical" error, but if so will still use the letter when asking for the stay to be removed.

 

DG Solicitors

12 Calthorpe Road

Edgbaston

Birmingham

B15 1QZ

Re Claim H3BCsUxors

Attention Jason New Bold

Further to your letter dated 27 May 2008, I will be only too happy to sign the included letter and only too happy to advise the courts this matter is now at rest, however, as noted in your letter, the funds have not been applied to my bank account yet.

Can you please follow up with your client? Once the funds are returned I will send back confirmation to you that I am happy for this matter to be brought to a close (and advise the court accordingly).

Regards

Mailman

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I dont believe this is a dodgy tactic to get you to sign away your rights (as that would go down about as well as a cold cup of sick in the court).

 

Your faith is touching mailman, - we're talking here about organisations that come up with things like 'Managed Loans'........:eek: . A mere 'dodgy tactic to get you to sign away your rights' would be meat & drink to them they wouldn't bat an eyelid - :rolleyes:

Be interested to see what they comeback with - I'd be willing to bet it's nothing so tame as a 'clerical error'.....more like 'we have a god-given right to to pay you nothing and get you to sign to say you've had it - now just put your John Hancock on here........:):)

 

I do like your letter though............. :grin:

btw - interesting to note your fax went to the intrepid Jason Newbold - bet he's the one behind this latest ploy........

Edited by johnnymitch
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Thats a very 9/11 twoofer conspiracy line of thought there Johnny! :roll:

 

The thought had crossed my mind to sign the paper work and send it all back and then if they still hadnt refunded my charges Id have pretty good grounds to hammer them (as they made an offer and I graciously accepted!)...hence why I dont believe this is a stitchup.

 

Mailman

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Well done tmc,:) this (mal)practice needs the widest possible coverage - and by giving it a sticky on here Crusher is helping, but the media needs to know and warn people that this is going on. Whoever started this underhand ploy needs weeding out.............:mad:

 

Let's see them weasel out of this one....... keep us informed please......

:)

Edited by johnnymitch
afterthought........
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Good Evening everyone :):):)

 

Mailman if I had received one of those letter as well as going to the oft andthe fsa..... press and tv....

 

I would also make an official complaint to the law society..... and how about actually asking for the stay to be cancelled given who the letter is from:):)

 

I would send a copy to the bank and ask them to confirm this in writing:):):)

  • Haha 1

rockin all over the world

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Thats a very 9/11 twoofer conspiracy line of thought there Johnny! :roll:

 

The thought had crossed my mind to sign the paper work and send it all back and then if they still hadnt refunded my charges Id have pretty good grounds to hammer them (as they made an offer and I graciously accepted!)...hence why I dont believe this is a stitchup.

 

Mailman

the advice has always been the same, it ain't over till the fat lady sings.

 

don't sign anything until you have the cold hard cash in your hands!

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Good Evening everyone :):):)

 

Mailman if I had received one of those letter as well as going to the oft andthe fsa..... press and tv....

 

I would also make an official complaint to the law society..... and how about actually asking for the stay to be cancelled given who the letter is from:):)

 

I would send a copy to the bank and ask them to confirm this in writing:):):)

 

Yes, getting the stay lifted because of the letter is my next course of action of DG Goons write back saying it was an error.

 

Ill hold off telling the press, the old man down the road and the man in the moon for the time being.

 

Having said that, only two others (with one other possible) have received the same letter...being three (possibly four) in total.

 

From the lack of general outcry from all and sundry, I dont believe this is a new general tactic. Nore do I believe this is a deliberate stitch up simply because DG Goons and H3BCsuXors would not gain anything from this approach...and would leave themselves utterly exposed to the courts and media (due to the letters being sent out).

 

Mailman

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I spoke to d & g (god i am priviliged!!!) said they would look into it and call me back so not holding my breath and said i would be applying to have stay lifted on the grounds of their claims in the letter to which they replied i had no chance on those grounds!!!!

Spoke to my lawyer relative and been told have every chance on getting it lifted as letter is legal response and makes legal claims of settlement

 

will keep informed

ta-ta

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I've had a reply from DG (I said basicaly the same as you have all outilned but in my own style :D)

 

Seems my letter was a clerical error, they got my first and second claims mixed up... the more I think about this the more stupid it is. My first claim was agreed in April 2007 all of the agreement letters were sent and the court were informed of the settlement at the time so there was no reason to write to me about either claim...

 

I dont think DG are stupid enough to think they could have got people to withdraw their stayed claims through this letter it is a blatent lie and any claim could have been reinstated.

 

pete

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I've had a reply from DG (I said basicaly the same as you have all outilned but in my own style :D)

I can imagine your style pete, if the previous one(when you stopped smoking) was anything to go by LOL! :)

Seems my letter was a clerical error, they got my first and second claims mixed up... did you see that pig fly by the window........... :rolleyes::D

the more I think about this the more stupid it is. My first claim was agreed in April 2007 all of the agreement letters were sent and the court were informed of the settlement at the time so there was no reason to write to me about either claim...

 

I dont think DG are stupid enough to think they could have got people to withdraw their stayed claims through this letter it is a blatent lie and any claim could have been reinstated.

They are arrogant enough to think people are stupid enough to fall for it, pete - that's what makes me :mad::mad:

 

pete

 

johnny

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One person, I could believe is an error, two is a bit dodgy, but four?

 

Are you going to leave it at that Pete or take this any further?

 

If I havent heard anything from DG by end of next week Ill lodge papers with the court asking for the stay to be lifted and an order to be made in my favour in line with the 'generous' offer to settle from HSBC :rolleyes:

 

Regards

 

Mailman

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One person, I could believe is an error, two is a bit dodgy, but four?

 

Are you going to leave it at that Pete or take this any further?

 

If I havent heard anything from DG by end of next week Ill lodge papers with the court asking for the stay to be lifted and an order to be made in my favour in line with the 'generous' offer to settle from HSBC :rolleyes:

 

Regards

 

Mailman

 

I totally agree, 1 person, a mistake, 2 possibly a mistake, but 4, or more, no chance. Let me know how you get on with your stay, I'm thinking of going down this route too.

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Hi all I've just received this letter as well. I contacted DG who have now apparently lost all details of all my claims, lovely way to treat a disabled lady! Actually quite tame compared with the rest of their behaviour. They were going to contact HSBC and ask them to investigate. Amazingly I've heard nothing back.

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