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    • Hi Can you put post up in PDF redacted your full Tenancy Agreement we need to see it all not just those clause As for the Estate Agency stating your Rent and Deposit is paying for the Redecoration of the property is wrong as this was there and the Landlords responsibility to claim those cost back from the Previous Tenants from either their Rents or Tenancy Deposit therefore the Redecoration cost is the Landlords Problem not not yours nor your Rent or Tenancy Deposit (until end of Tenancy) I would be writing to the Estate Agency asking further to your telephone conversation with XXXXXXXXX  on XX/XX/2025 you require Clarification as it was stated by your employee that I would not receive any rent nor deposit back as compensation as the Landlord was using this to Redecorate the Property. Neither my Rent nor Deposit should be used to Redecorate this Property due to the Previous Tenants as this should have been claimed back from the previous Tenants via either there Rents or Tenancy Deposit. Further to this I collected the keys as agreed on the 5th July 2025 to move into this Property with no mention at all from your Estate Agency that due to all the Redecoration ongoing when I went to that Property on that date I was not able to move into the Property as Agreed in me Agreement. You have then move my moving in date to 11th July 2025 therefore my Rent payments should commence from 11th July 2025 and I require confirmation from PPM Estate Agency and if refuse this full clarification as to why and what Housing Legislation and clauses from my Agreement. DO NOT PHONE and ask this unless you can record the call Send it by email but also follow it up in writing and get free proof of posting from the Post Office
    • Heat pump makers are ready to raise output, but demand is still sluggish.View the full article
    • The deal is part of the Trump administration's push for more aggressive adoption of artificial intelligence in the government.View the full article
    • Apologies for my laziness.  I did say I would read through the WS and suggest changes about two months ago ... but got lost in the fun of going on holiday twice. I promise that sleeves will be rolled up in the morning!
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Summery :

Joined gym, wanted quit, wouldnt let me, say i owe them £30 every month although im not useing it.

Now geting contracted from debt agency.

Need help what to do!

I want cancel because i moved away , to uni in leicester, and fact im in uni and have no time for gym anymore.

 

Ok, im 19, currently a student at uni, living away from home.So i joined fitness first 8 months ago, and although i wasnt made aware, signed a 12 month contract with them , knowing i was going to go to university 5 months after signing the contract ( so if i knew i wouldnt of signed it). So they phone me up after i sent them a letter 2 months ago, saying i couldnt cancel and i had to pay up. I sent them letter back saying i cant afford it, i dont use the gym, i could only afford £5 and i wouldnt use the gym even then. I today got a text telling me to phone 01256306796, after googling i found was a debt agency called CARS. Basically i was woundering were to go from here? Do i let them try and get money off me, obviously cant because money i earn, i need to live off, £80 every 2 weeks.

Can i use they fact their using a debt agency against them? as from what iv read it seems illegal to do so.

Any help?

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When you signed up you will have signed for a committment period usually of 12 months.

 

As unfair as this is - it is a screaming argument for reading what you are signing before you sign.

 

without a good reason for leaving (moving to uni wouldnt count as you knew you were going when you signed the agreement) there is no reason for you to default on your contract therefore they are within their rights to pursue you for their losses incurred.

 

There is nothing illegal about selling a debt to a debt collection agency.

 

Unfortunately if they took this to a court - on the information you have given I cannot see them losing this.

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There is nothing illegal about selling a debt to a debt collection agency.
Indeed. But there is not a lot apart from threats and bullying which will give that DCA the right to pursue the debt lawfully if they have indeed bought the debt, as the monies owed are between OP and the gym, not the DCA.

 

Unfortunately if they took this to a court - on the information you have given I cannot see them losing this.
I can, as the DCA is unlikely to have proof of any contractual arrangement between them and OP. If the gym were to take him to court, then I agree with you, but if they have just offloaded the debt to a DCA, then I'd say OP has every chance of fighting this successfully, should the DCA even try to take it to court.

 

Sevsy, I'd suggest that a) you stop communicating with these people on the phone, if they keep on trying to chase you, tell them anything they have to say, you want in writing and b) send them a CCA 74 request with the £1 statutory fee. Let us know what their reply is.

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I have to ask what a CCA 74 is? I now its about the act, but what will this do?

As i came home today i found a letter, asking for £160 odd pound, i dont now how i can owe this month! as when they first contacted me they asked for £27 for the one month membership! Also they are asking me to pay them directly, which i do not like the sound off. #

I was woundering what would happen if i didnt pay, and if any chance i could pay in insulments if i have to pay!

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