Multiple PPI claim with Lloyds - procedural advice needed!

[moneyworries]

Hello

I have a loan with Lloyds TSB which was taken out in 2004. The purpose of the loan was to get some additional funds needed to clear a credit card. Lloyds basically closed my old loan and refinanced it to cover the new amount.

 

I want to challenge the PPI on both the new and the old loan as I believe that it was mis-sold (not being told I could buy it elsewhere, the fact that I had life cover and sickness cover with my new job and being told that it would help my application if I took the cover as I was less of a risk this way.)

 

I raised this with Lloyds fairly early on but was outside the 30 day period. I later got into financial difficulties which led to a DMP being started up in 2006 prior to which I had tried to refinance the loan without PPI (which would have saved me £75/mth) but was refused on grounds of credit rating.

 

How do I go about challenging both loans? Can I do it one one claim? Both were done in branch and the form was filled in for me and all I did was sign it. You can clearly see that the crosses marked to indicate acceptance of the PPI are not my writing but I don't know if this has any bearing or not.

 

Any advice appreciated as always

[alanalana]

Hello money worries,

 

Without knowing the full history of your post It is difficult to give you a cast iron answer, however I have been in similar position with Direct Line Financial Services 4 loans and RBS 3 loans. Mostly refinanced from one loan to another and all with PPI.

 

May I suggest a look at my extremely long thread, ( I have had one hell of a fight and went through the Financial Ombudsman Service which for me seems to have worked two out of three complaints have been agreed by the adjudicator with one pending. No settlement yet but it looks good for the new year.

 

Please see this thread and if you can use any of the letters, complaints etc please feel free to cobble them for your own particular case.

 

alanalana PPI claim against RBS (looking for some help) please

 

aa

[RedVixen]

moneyworries I have made multiple claims with Lloyds. There were two very distinct type of misselling but I did make one claim that basically covered 4 loans which were part of a string of refinancing and that was pne complaitn the very different one was a second claim.

 

I went through their complaints procedure first and now am going through FOS as their responses were unbelievably poor

[moneyworries]

Any thoughts appreciated on this one please!!! I have a loan with Lloyds which unfortunately due to financial difficulties is now covered by a debt management plan. All is well with the DMP and Lloyds recently made me an offer for an early settlement.

 

However, prior to this I CCA'd and corresponded with LTSB regarding the PPI on the loan which I believe was mis-sold (basically I was told that it would help my application, no-one told me that other options were available or that the sickness/life cover I had with my employer would assist in the event of illness/death).

 

Lloyds sent a reply to the CCA which all looks perfectly valid but they have never responded to the letters I sent asking for a response concerning the PPI. As I am in a DMP the PPI is not even valid but the T&C's say I am not entitled to a refund on the remaining premium in these circumstances.

 

Basically the loan was for £24k and there is approx £6.5k of PPI added to that so although I am happy to settle early, my aim is to try and get Lloyds to lower their settlement offer to account for the fact that the PPI was mis-sold. Is there a way I can get them to reply or do I just keep sending letters?

[moneyworries]

Long story short, I have a DMP with Payplan who are managing my debts. One is with Lloyds for a £29k loan which includes £7k worth of PPI. I challenged them on missold which they disputed (I cannot categorically prove them otherwise unfortunately so I won't go into it). They have basically offered to refund half but are insisting that if I accept it, it will be used to pay off some of the arrears on my loan - is this allowed?!

[alanalana]

Long story short, I have a DMP with Payplan who are managing my debts. One is with Lloyds for a £29k loan which includes £7k worth of PPI. I challenged them on missold which they disputed (I cannot categorically prove them otherwise unfortunately so I won't go into it). They have basically offered to refund half but are insisting that if I accept it, it will be used to pay off some of the arrears on my loan - is this allowed?!

 

I believe they can use any recredited PPI to pay off arrears on a loan. However you could put up a fight and say if the PPI had not been added - mis-sold then you may have been able to keep up the payments on the loan. You can also argue that a loan amount and a PPI amount are two separate contracts and therefore they should not use the PPI refund to pay off any outstanding amount on the loan.

 

You should also use the fact that you have been prepared to try and resolve the issues through a DMP

 

Have a look at these forums for more information..

 

Debt Collection Industry

Legal Issues

 

hope this helps

 

aa