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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi everybody,

This is my first post so please excuse me if I am going over old ground. Ihave read tons of threads on here and am stuck in a minefield.

I am currently battleing three large c.c debts. Skycard, Nationwide and MBNA. I have sent CCA requests to all, and have had back Skycard and MBNA, Nationwide are currently a few days in default.

 

I want to concentrate on MBNA's Agreement. I have a hunch that all isn't right, but I am not really seeing what.

 

Firstly I was approached by a rep outside a football ground on the evening of 8/3/06. She asked would I be interested in a credit card, to which I repied in the positive. She completed what I thought was an application form, which I signed.

 

A few days later I received a phone call from mbna, going over my application, and was told there and then that my applicaion was successful.

 

Today I have received a copy of the credit agreement, which appears to be a double sided photocopy of the original application.

 

The first thing I notice is that someone (presumebly from mbna) has wrote there name in the top left hand corner. There is then a date printed 15-03-06. I'm not sure what this eludes to.

 

Then there is a bold heading..... CREDIT CARD AGREEMENT REGULATED BY THE CONSUMER CREDIT ACT 1974, followed by the lenders name and address.

 

Then we have, please complete in full in block capitals, your name and address.

 

Below this is 1. key financial information 2. other financial information 3. key information. All the details within those sections appear to comply with the CC act.

 

I have signed in a box, and dated underneath outside the box.

On the bottom of the page it says in bold lettering....

PLEASE PUT YOUR FULL NAME AND ADDRESS IN THE BOX ABOVE BEFORE COMPLETING THE APPLICATION FORM OVERLEAF. This bit I find a little strange, considering this is suppose to be the actual agreement.

 

The reverse of this paper asks for my employment details.

There is a section marked ACKNOWLEDGEMENT DETAILS

Date of Application

I UNDERSTAND THAT THIS IS AN APPLICATION FOR A CREDIT CARD

I AM 18 YEARS OF AGE OR OVER

I HAVE BEEN MADE AWARE OF THE INTREST RATES, REPAYMENT DETAILS AND OTHER CHARGES APPLICABLE, ESPECIALLY THE TYPICAL APR.

All of which I have initialed.

 

Near the bottom it states, If your application for this credit card is approved we will transfer all or part of the balance requested subject to your credit limit.

Then finally there is a section for reps use only, where it just asks for the reps name (not signature) and the type of i.d. shown by me.

 

I am sorry this is so long. Could somebody please give their opinion.

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