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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hey, hope this is the right thread. Basicaly I've had a Halifax account since 1988 which my salary has been paid into. In May this year I opened an A&L account and my salary was transferred to A&L. I just left the Halifax account with a £5.00 balance to keep it open in case I ever needed it. Long story short, since I left the account they have applied a charge and then another and then another until the balance had gone to -£180! I dont have any overdraft facility on this account as I've never needed it. Naturaly when I logged in to internet banking ( just out of idle interest to make sure no-one had deposited £1000000 in my account.) I was shocked to discover that the account had been closed, and upon ringing Halifax I was told that they could not help me as the account was closed and had probably been 'sold on' to a DCA. I've had no phone calls or letters from Halifax for the past year or so and have not heard from any DCA, so my question is, exactly how would a DCA enforce this debt, and are Halifax allowed to just charge me and charge me and close the account without attempting to contact me?

 

Many thanks, and keep up the good work guys! :)

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well as you have internet banking, i'd be inlined to look back through the statements to see when and why the a/c went into the red.

 

that should answer your question.

 

either way the charges will prob be reclaimable once the lawsuit has finally been decided.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The charges are probably uncollectable. There was no agreement with Halifax for such a facility and they should have written to you pointing out the charges being incurred as soon as the first one was applied. They usually do if only to gloat at the ridiculous amount they think they can charge. Tell them to go and suck on an orange.

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I wouldn't bother unless someone contacts you asking for payment. Halifax will have passed the account to their Head Office who may very well have written it off because the amount involved is so small and not worth bothering about - all they would get from this is about £2 if they sold it and it would cost them more than it is worth to assign it for collecting.

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If you left £5 credit in the account and have NEVER used it since, then this is very close to fraud on their part !!....if it was a 'free' account, and no direct debits had gone from the account, then the £5 should still be there !!...If you want to find out what was going on with your account then it might be worth sending a SAR - Subject Access Request to them - however this will cost you £10, but you should at least know where you stand with them, it might even be worth talking to your local MP too...

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