Norton Finance PPI reclaiming help needed.

[jessie15]

Hi, we sent our first letter stating our claim 8 weeks ago, we have now received a reply stating that according to their records when we took out the loan we were told that they only had one type of insurance product available, a single premium policy which would be added to the loan and was over a five year term. They say that we were quoted with and without the payment protection policy so we could choose if we want it or not. They say we were asked about any pre-existing medical conditions (we werent). They go on to say that the loan was taken out before they were regulated by the FSA or the GISC.

 

We consider we were missold the policy for the following reasons:

1. I was not asked about pre-existing medical conditions.

2. Due to the fact that we paid a single premium for the policy but did not see it throught to the end of its initial term after paying back my loan earlier than planned.

3. I was told that i had to have the policy to get the loan.

4. I was not told the policy was optional

5. I was not informed the policy would only cover the loan for 5 years.

Is there any hope or should we just give up?

[hellhasnofury]

Hi, we sent our first letter stating our claim 8 weeks ago, we have now received a reply stating that according to their records when we took out the loan we were told that they only had one type of insurance product available, a single premium policy which would be added to the loan and was over a five year term. They say that we were quoted with and without the payment protection policy so we could choose if we want it or not. They say we were asked about any pre-existing medical conditions (we werent). They go on to say that the loan was taken out before they were regulated by the FSA or the GISC.

 

We consider we were missold the policy for the following reasons:

1. I was not asked about pre-existing medical conditions.

2. Due to the fact that we paid a single premium for the policy but did not see it throught to the end of its initial term after paying back my loan earlier than planned.

3. I was told that i had to have the policy to get the loan.

4. I was not told the policy was optional

5. I was not informed the policy would only cover the loan for 5 years.

Is there any hope or should we just give up?

 

 

Hello and welcome,

 

They want you to give up, so they don't have to pay up:rolleyes:

 

Reclaiming back ppi is not the easiest thing to do, and can take a bit of time, but you have to show them that you will not give up at the first hurdle;)

 

I presume that Norton are the brokers, so who is the lender?????

 

Has commission ever been disclosed:D

[jessie15]

Hi, Norton are the brokers and the lender was First National. Not sure about the commission, I will check my paperwork and come back to you on that.

[jessie15]

Hi again, wonder if anyone can help me?

 

We had our final response from Norton saying saying no to our claim for PPI, we then reported them to the FOS a few months ago. Today FOS have written to us stating that as Norton were not members of the FOS or GISC when we took out the loan there is nothing they can do. Reported to FLA and they cant help either. Do we have any other options?

[alanalana]

this is a link to the home page of the Financial Services Compensation Scheme.

 

Home

 

This could be a last chance for you, I wish you luck.

 

aa

[jessie15]

Oh dear, ok I will have a read of this. Many thanks

[pompeyfaith]

And if you get no luck with that the only option left is taking them to court.

 

PF

[landy_alert]

Hi Jessie:)

 

We are in a similar position as yourself, although as yet we haven't received a response from Norton - but I can guess what they are going to say.

 

I've had a look at the link aa provided and it appears to say that the Financial Services Compensation Scheme is for firms that were regulated by the FSA but are no longer in business, so I have a feeling they won't be able to help.

 

This seems most unfair, I don't know about you, but our claim is for around £10,000 inc interest and I can't believe we're not going to be able to get it back - it makes you sick that they can rip you off and get away with it:eek:

 

Anyway, don't give up - there may still be a way.

 

Regards,

 

Landy x

[pompeyfaith]

If your reasons for being mis-sold are strong and can be proven in a court this is the way to go if no other options are available.

 

Anyway, don't give up

 

And that I totally agree

 

PF