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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi,

I have been referred to this forum for some help.

 

I was wondering if anyone out there could give me a bit of advice.

 

I took Creation Financial Services to court for PPI payments and the claim was made 14/8/2008 and was acknowledged by them on 1/9/08.

 

They did not provide a defence and therefore a default judgment was made 17/9/2008.

 

They did not pay up so a warrant was issued on 15/10/2008. The bailiffs have been unable to recover the monies.

 

Yesterday, over 3 months after the warrant was issued, I received notification that the defendant wanted to set aside the judgement.They have basically said they believe they have a proper and viable defence.

 

Are they able to do this. I thought that once a judgement had been made it was final as a defence had not been made.

 

It seems pretty bad to me that I go through the whole small claims system and do everything by the book and then the defendant decides 4 months after the judgement that they want to set it aside

Also, the hearing has been set for next Friday. They have given me 1 week notice for a 10 minute hearing which takes place 100 miles from where I live.

 

Does anyone know whether I have to attend or not?

 

Thanks again for your help

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Write to the court stating your a Litigant In Person and request the hearing is moved to your local court. Yes - make sure you attend.

 

At the hearing, inform the judge that the appeal has not been made within 28 days. There is some info on this in the forum somewhere.

 

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Hi, more help please.

 

I have written to the court (and faxed the letter) stating that it is unfair that I have been given one weeks notice to attend this hearing and requested a transfer as I am an individual.

 

I telephoned them today and was told that they were unable to transfer the court or the date as the defendant was a limited company. Any transfer request would need to be done by completing a form which would be processed too late.

 

Any advice on what I can do now. I cannot afford to travel 100 miles in rush hour on Friday just for a 10 minute hearing, this all seems so unfair on me as an individual.

 

What will happen if I do not turn up?

 

It seems that Creation have been able to try and set aside a judgement after 3 months, yet I cannot do anything.

 

Thanks for your help.

 

Mr Frustrated.

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