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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Just a quick question whilst i deceipher the masses of info on this site:)

 

I had a debt with next, stopped paying (could no longer afford to) and they didnt want to accept any realistic repayment. This was a catalogue and then i got a account card so i could spend in store and this would be added to the catalogue account.

 

So, I dont rember signing a credit agreement for the account but signed a little slip so i could get the card. This was back in 2005/2006. Asked them for the credit aggrement and they sent me a copy of the slip. Asked them again for the credit aggrement- no answer.

 

I am still being harrased to this day by robinson way.

So:

1. i still want the original credit agreement should i ask robinson way for this?

 

2. how can i find out if robinson way are collecting on behalf of next or have brought the debt.

 

3. should next have given my details to robinson way knowing i asked for the credit agreement?

 

4. how do i get robinson way to stop harrasing me. They call me 3-4 times a day often every 30 mins! they have threatened me with court but dont take it any further.

 

How can i either get them to drop this altogether, or if i cant get the credit agreement push it through to the court stage so a judge can decide if i have to pay the debt and how much so i can get it out of the way.

 

Ps.debt is for £300

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1. Tell rob way the account is in dispute, did you ever write to next and tell them it was in dispute.

2.you should have received notice from Next of their intentions also the letter from Robbers should tell you,

3. They should not have as account was in dispute

4. Phone harassment letter from templates.

5. They won't ever drop it but as they can't produce enforceable agreement you are under no obligation to pay, and doubt they will take it to court.

 

had a debt with next, stopped paying (could no longer afford to) and they didnt want to accept any realistic repayment. This was a catalogue and then i got a account card so i could spend in store and this would be added to the catalogue account.

 

The mind Boggles on this you can't afford the catalogue so they give you account irresponsible lending me thinks.

I have no legal training, any knowledge I have has come from this forum, and my own experiences. Always balance up any advice you get with your own common sense.

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Thanks for the replys, i think i will write to both next and robinson way. I did not write a specific letter saying the account was in dispute to next but did ask for by credit agreement twice. Will keep this thread updated

 

wish me luck:)

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