Announcements
-
-
Tweets
-
Posts
-
By BankFodder · Posted
No particular relevance – but always interested to know what university students are studying. I have known lots of criminology students – but I have never heard of a degree which involves criminology plus counselling. I hope it works well for you. What about the answers to the rest of the questions? -
Yes im going to university in September studying criminology with counselling, not sure what this has to do with this topic. Not being rude, just confused haha 😆 -
By lookinforinfo · Posted
Dx no matter how long I live and how much more I learn in the meantime I will never be able to match your level of subtlety.🙂 -
By BankFodder · Posted
I understand that you are intend to go to university in September. What are you proposing to study? -
By BankFodder · Posted
Okay, I'm simply trying to piece things together so that we have the story in one place. 18th of April you purchased the vehicle 31st of May it broke down. – Although this is beyond 30 days, it is still within six months but I haven’t seen that you have sent any kind of letter of rejection yet. Is this correct? You approach the dealer about the breakdown but rather than stepping up to their statutory obligations under the consumer rights act, they said you should go through the warranty. Have you purchased a warranty? How much did it cost? Who sold it to you? You paid money for a diagnostic which identified the timing belt as the problem. Warranty company declined. Why is this? What is the name of the warranty company? The dealer has now offered you a replacement vehicle which she has advertised for £1295 – about £500 less than you paid for the original car, but the dealer had said that if you take advantage of this, he will want an extra £500 – which would mean that in total you would have paid about £2300 for your car. Is this correct? On the basis of advice from us you have now recorded a call which confirms that they want you to go through the warranty company and also confirms that they will give you a replacement vehicle but only on an additional payment of £500. Is this all correct? You have also incurred first expenses as well as being affected by stress also inconvenience and have had to cancel a holiday. He has now said that he will see if they can be a straight swap – your broken down vehicle for the £1295 vehicle without the £500 payment but only on condition that you use them to service it at a cost of £200 each time. You have evidence of this – is this correct?
-
-
Our picks
-
If you are buying a used car – you need to read this survival guide.
BankFodder posted a topic in Vehicle retailers and manufacturers,
If you are buying a used car – you need to read this survival guide.- 1 reply
-
Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld
ATJ posted a topic in Big Motoring World,
Hello,
On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.
Car was dirty and test drive was two circuits of roundabout on entry to the showroom. Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm. They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.
The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.
I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.
Please can you advise what I need to do today to get this done.
Many thanks-
-
- 81 replies
-
-
A2Dominion - Housing Association property flooding - damning ombudsman report
WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,
Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299-
- 162 replies
-
-
Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available
BankFodder posted a post in a topic,
We have finally managed to obtain the transcript of this case.
The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.
Frankly I don't think that is any accident.
One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.
Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.
We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
This is good ethical practice.
It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.
OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
-
-
We are now - The National Consumer Service
-
Recently Browsing 0 Caggers
- No registered users viewing this page.
-
Have we helped you ...?
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now