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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sorry for not updating sooner… but I have now been put on a two week “Consultation period” for redundancy and the next hurdle is whether to sign a “Compromise Agreement” which does not include my previous years accrued holiday.

If I don’t, I think I might have grounds for unfair dismissal and for claiming my back dated unpaid holiday but at what risk. ????

First of all thanks to BigRedBus to your help on my first posted query “HELP – Can’t get back to work after long term sickness” which detailed the mess I am in.

Then to Elpulpo, Conniff and Elche for your thoughts regarding my second posted query “Entitlement to Holiday pay while off Sick”

I think I agreed with Elche’s point of view and my understanding of my case (as taken from Elche’s very informative text) regarding holiday pay while off sick is:

“It only relates to statutory holiday entitlement (4 weeks)

Must be paid for it at their normal rate of pay

The ability to accrue and to recover holiday is covered by Working Time Regulations 1998 (WTR).

But the failure to pay the accrued holiday is covered under the Employment Rights Act 1996 (ERA 1996) as an unlawful deduction but there is a time limit of six years running from the date of the breach.

It also means that an employee who quits or loses their job while on sick leave is entitled to a lump sum payment in lieu of holidays accrued but not taken while they were sick, on top of any redundancy or termination payment.”

 

With respect to my circumstances:-

I was in hospital with cancer for a year in 2006

Then spent a year at home recovering

Then had some knock-on effects from the chemo which resulted in an operation.

I was on full pay for the first year and then two thirds paid by my employer insurance company. I was not deemed fit by the insurance company rehabilitation consultant until 2009 and not seen by the employer’s doctor until this year.

So I think I am right in saying that my employer deemed me unfit to return to work until 2010 so I should be entitled to my accrued statutory holiday entitlement from 2006 to 2009 on top of any redundancy or termination payment.

What do you think ?

Many thanks

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