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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dear all,

 

I have belately found this very interesting forum while trying to detrmine whether I should pay a recent parking ticket issued by SIP parking. Basically I purchased a pay and display ticket at a SIP enforced carpark and came back to my car to find a parking ticket (typical yellow sleeve with 'Parking Charge Notice, do not ignore, it is an offence for an unauthorised...etc'. It was issued while my ticket was still valid but had fallen on to the floor. I still have the original pay and display ticket.

 

Unfortunately I have already written an e-mail explaining what has happened (thereby admitting I was driving I guess) and asking for the ticket to be cancelled. I obviously got the standard reply saying photographic proof of no ticket - charge still stands. I did this before realising this was different to a LA or police ticket (looked so similar never realised there was a diffence!) and is in fact just a breach of contract (have I got that right) and has no legal implications.

 

Therefore where do I stand? Can I write back and say I did pay for a ticket and so did not breach the contract? Does anyone have any experience of dealing with SIP (manchester based company) and will they pursue this to court?

 

Any advice greatly apprciated. Happy to post the PCN and my initial correspondance if you think this will help?

 

Rotters

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You will always get the same advice - ignore private companies. The statement "It is an offence..." is nonsense.

 

If they wanted to take you to court, they would presumably be looking at breach of contract - so they could hypothetically sue you for damages - ie what the breach cost them. You can work the rest out yourself. Suffice to say, they would be wasting their time.

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Just ignore them. Charge is unenforceable.

 

You paid to park - end of.

 

Do Tesco slap tickets on people if they can't find the receipt for the milk they've just bought in their pocket?

 

Ignore them and they'll go away after they've sent you a few bits of junkmail.

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  • 3 weeks later...

I am currently in the same situation. We actually live in an apartment opposite the car park and due to there be no available parking we have to park on SIP Car Parks everyday of the week. For the two weeks prior to receiving the ticket we had being trying to set up contract parking with themselves but had been passed around saying someone would call us back etc we would need to speak to the owner Raymond and they “think” he is on holiday at the moment. We basically rang everyday and kept getting excuses.

 

Due to us parking there everyday we bought one of the 5 day tickets and forgot to display the ticket on returning from work and received the PCN. We appealed against it and we got a reply after a month saying it is our responsibility to display the ticket and the charge still stood yet this has now been upped to £90 from £70. We have since set up the contract parking and they get a constant income from us yet still feel the need to charge us £90 for one mistake.

 

I was wondering how you got on with them?

 

Any advice would be greatful!

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