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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I'm still on maternity leave and spoke to HR a couple of weeks ago informing them that I wished to return to work on 28th February 2011 (this was verbal and I haven't put anything in writing). Before maternity I worked 21 hours. I had asked if maybe I could drop this to 16 hours. HR asked me if I could go into work yesterday to discuss my options. (I have worked there for 9 years).

 

I went in yesterday to be told that my job was no longer there and my work had been delegated out and disolved and redundancy was discussed. I'm a Senior Administrator, and was offered alternative work as a cleaner! or working next door in Customer Service at weekends only (I have 3 children). Neither of these jobs are an option for me, so I reluctantly said I would have to take redundancy. The HR lady said she would see if any suitable work came up in the meantime.

 

I have been given nothing in writing. She asked me about when to take redundancy and I said when my maternity leave pay finishes on about 18th February which she agreed to.

 

I'm the only one as far as I know that has been made redundant. Since going on maternity leave, the bosses I worked for have left and there is now someone new. The new boss is a colleague I have worked with before.

 

I don't really know where I stand, if anywhere! I have been on maternity leave 4 times. The first time I went back to same job. The second I went back to a similar job. The third time I went back to a completely different job, but shortly after I was told they were relocating. I was given the option of relocating, redundancy or they would try and find me another job within the company. I was found another position, my "current" job as Senior Administrator.

 

I understand that I have been off a lot to have children, but I didn't think you could be discriminated against for that. (I can't have anymore children, but they don't know that!)

 

I think I've put everything! Any help would be greatly received. Thanks

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They can't - but you have to show that they are! It is very hard to make someone redundant whilst on maternity leave, but not impossible. They employer is obligated to allow you to return to your existing job, or if that is not possible, to one of equal status and pay. Redundancy must be their final option. That is why so many redundacies happen to happen on the day after someone returns - the protections run out the minute you return. I don't suppose you are in a union - or have any legal isurance with your house etc insyurances?

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Hi Splodge,

 

A big welcome to the Consumer Action Group :-D

 

I am sure someone with more knowledge than I will be along soon to help.

 

Nine years with the same company and they want to make you redundant !! There are a lot of questions here to be asked I think !!

 

Alex

 

(Sorry SarLe, posts crossed)

Edited by Mr lex
beat me to it

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Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi, thank you for your response. There isn't a union, I'm not sure about legal insurance. Would that be part of my home insurance?

 

There is nothing in writing about my request to return back to work on 28th February, just verbal, and I have had nothing in writing from them. Do you think I should put anything in writing?

 

Thanks

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They can't - but you have to show that they are! It is very hard to make someone redundant whilst on maternity leave, but not impossible. They employer is obligated to allow you to return to your existing job, or if that is not possible, to one of equal status and pay. redundancy
link3.gif
must be their final option. That is why so many redundancies happen to happen on the day after someone returns - the protections run out the minute you return. I don't suppose you are in a union - or have any legal insurance with your house etc insurances?

On this point, my first reaction would be to put your proposal to HR in writing, saying your happy to return to work on the 28th, as the terms of maternity allowance say. then see what they have to respond to that.

 

I would say it's time to keep a paper trail of their proposals, in case it's needed at a tribunal.

 

However, any other input is more than welcome.

 

Alex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I plan to send the following letter today. Do I need to put anymore, or will this be ok?

 

Dear ******

 

 

Re: My return to work after Maternity leave

 

As discussed with ******** on Tuesday 4th January 2011, I expressed my wish to return to work on Monday 28th February 2011.

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Your plight has been reported by Mr Lex.. but it might be worth having a word with ACAS.

 

http://www.acas.org.uk/index.aspx?articleid=2042

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They can't - but you have to show that they are! It is very hard to make someone redundant whilst on maternity leave, but not impossible. They employer is obligated to allow you to return to your existing job, or if that is not possible, to one of equal status and pay. Redundancy must be their final option. That is why so many redundacies happen to happen on the day after someone returns - the protections run out the minute you return. I don't suppose you are in a union - or have any legal isurance with your house etc insyurances?

 

i've just found my home insurance and I am covered for legal assistance, so going to give them a call. Thanks

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