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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hello, I'm in trouble. I'm an italian guy not really in the english laws. Yesterday (01/23) I paid 280£ as holding deposit to rent a room in london. The landlord (a private) is living in the same house and after the payment some things came out so i change my mind about it. Today in the morning (10 am) I'm supposed to move in but I don't want to. I'm worried because I would ask if there is any chance to get my money back. I didn't sign anything and the only piece of paper that I hold is a receipt with his signature that I'm gonna copy for you:

 

ON TOP THERE'S THE NAME OF A COMPANY (... ... LTD)

 

Dated 23/1/11

Received sum of £ 280 from

 

Mr "MY NAME"

 

As holding deposit for the following premises -

 

"ADDRESS OF THE PROPERTY"

 

DETAILED BREAKDoWN AS UNDER-

 

2 weeks rent 140 x2 £ 280

 

2 weeks deposit 140 x2 £ 280

 

TOTAL £560

 

LESS Holding deposit (Non- Ref) £280 pd on 23/1/11

Balance payable in CASH £280 on 23/1/11 5 pm >

 

Move in date 23/1/11

 

Documentation needed-

*Copy of a passport confirming identity. >

*Full employment details & next of kin details for emergency contact.

 

AT THE END THERE'S THE ADDRESS OF THE COMPANY

 

-----------------------------------------

 

Obviously he got another copy of this receipt. I REPEAT THAT I DIDN'T SIGN ANYTHING!

 

PLEASE HELP ME BECAUSE I GOT NO TIME.

Edited by Komparone
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Might be worthwhile moving in and then giving immediate notice. That way you have a bit of time to look around for another property otherwsie you may have lots of hassles getting your money back. Not too sure if deposit should be secured.

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