Swift excessive fees- Please help

[Drowningindebt]

Hi

 

I took out a loan with swift in 2007 and have taken it over five years.

I have paid every payment faithfully but there was an eight month period where I missed a few payments.

These payments were paid late and there was twice were the payment went two months before being paid. All payments were paid though.

I have one payment left to be paid on my five year loan in a few days but I was sent a letter late last year to say I had late fees of about £1800 (with interest) on my account!!!!!

I can't believe they get away with this!

 

I complained to them and they sent me a letter to say they could drop about £300 of charges plus interest which still leave over £1000 to be paid. They gave me an eight week period but this has now expired.

 

Any advice on where to go would be great. I can post more accurate figures if required.

 

I am in Scotland so not sure if this will make me different under Scots law

[jacqui_o]

Might I suggest you ahve a look at the Govan Law Centre web site, there will be laods of info on there...........

 

you could SAR them it will cost you £10 but will give you a detailed break down of the charges, you could also email the OFT & FSA makign them aware you have complained and the resposne given by Swift.......

 

if oyu have a scanner scan in your reply from them and attach it to email along with your original letter to them and your complaint to the OFT do it all via email, they will repsond to you withind a couple of days.........