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    • Beijing says the economy grew by 5.2% in the three months to the end of June, compared to the same time last year.View the full article
    • Hi Can you put post up in PDF redacted your full Tenancy Agreement we need to see it all not just those clause As for the Estate Agency stating your Rent and Deposit is paying for the Redecoration of the property is wrong as this was there and the Landlords responsibility to claim those cost back from the Previous Tenants from either their Rents or Tenancy Deposit therefore the Redecoration cost is the Landlords Problem not not yours nor your Rent or Tenancy Deposit (until end of Tenancy) I would be writing to the Estate Agency asking further to your telephone conversation with XXXXXXXXX  on XX/XX/2025 you require Clarification as it was stated by your employee that I would not receive any rent nor deposit back as compensation as the Landlord was using this to Redecorate the Property. Neither my Rent nor Deposit should be used to Redecorate this Property due to the Previous Tenants as this should have been claimed back from the previous Tenants via either there Rents or Tenancy Deposit. Further to this I collected the keys as agreed on the 5th July 2025 to move into this Property with no mention at all from your Estate Agency that due to all the Redecoration ongoing when I went to that Property on that date I was not able to move into the Property as Agreed in me Agreement. You have then move my moving in date to 11th July 2025 therefore my Rent payments should commence from 11th July 2025 and I require confirmation from PPM Estate Agency and if refuse this full clarification as to why and what Housing Legislation and clauses from my Agreement. DO NOT PHONE and ask this unless you can record the call Send it by email but also follow it up in writing and get free proof of posting from the Post Office
    • Heat pump makers are ready to raise output, but demand is still sluggish.View the full article
    • The deal is part of the Trump administration's push for more aggressive adoption of artificial intelligence in the government.View the full article
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Thanks
        • Like

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I am a landlord and have my mortgages with MEX. I have been in arrears for about two-three years, and have been working to clear my arrears. Now that I only have three accounts left in arrears MEX are threatening to put ALL of my properties into LPA Receivership, unless I sign an Amendment-Deed, which is governed by the MEX Conditions 2010 in relation to buy-to-let portfolios.

 

I have always been suspicious of my portfolio managers, and think I would prefer to cut my throat, than sign the amendment deed – which is probably one and the same thing.

 

I have been given three weeks to either sign or have a LPA Receiver appointed to manage my properties.

 

There is very little information in terms of the requirements that have to be met for a lender to place a property into LPA (Law of Property Act) Receivership, and Mortgage Express have given a lot of conflicting and inaccurate information. For instance they are saying that a property can be place into LPA Receivership if it is two or more months in arrears, whereas the research I've done on the internet seems to suggest that a property has to be three months in arrears before it can be put into LPA Receivership. Also for the last two years they have been telling me that only properties that were in two or more month's arrears were at risk of being put into LPA receivership; Now they are saying that it doesn't matter whether a property is no longer in arrears, if it has been in two or more month's arrears at any time they can still be placed into LPA Receivership, as once you are in default you are always in default even though even if the default has been settled, unless or until you enter into new Terms&Conditions

 

I have read some of the accounts of people’s experiences with Mortgage Express and the various LPA Receivers, and some of the detail is shocking.

 

It seems that because so few people understand this Act, the mortgage companies, are riding rough shot over people.

 

There are a number of things that I would like clarified, if anyone is able to do so:

 

Can the Mortgage Company put a particular property into LPA Receivership even if there is no arrears at present.

 

Can the Mortgage Company put a particular property into LPA Receivership even if there is less than two/three months arrears on the account.

 

Can the Mortgage Company put a particular property into LPA Receivership for non-payment of service charges, where you have genuine reason for not paying the services charge (i.e. lack of maintenance and repairs, serious neglect allowing the building to fall into serious dis-repair over a number of years, and apparent misappropriation of funds by the management company).

 

Do I have the right to pay no payment on some mortgages and use the money instead to bring accounts that are in arrears down, so that they are less than 2/3 months in arrears.

 

I know that the Law say that I am entitled to be treated fairly by my lender, and I do not regard the conflicting and misleading information that I have received from my lender regarding the appointment of a LPA receiver as having been treated fairly.

 

Is it worth while getting a solicitor involved, or would the money be better spent trying to bring down my arrears.

 

Many Thanks in advance

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