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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have just returned to work after six months sick leave. My employers only pay SSP. My contract is for paid bank holidays plus 25 days annual leave. Holiday credits accrue at the rate of 0.52 days for each full week worked, absenteeism other than industrial injury results in non-accrual of holiday credit.

 

My employer closed down at Easter and Christmas (although workers can still go in if they haven't enough holiday to cover these periods). My employer automatically paid my holiday pay for Easter and Christmas while I was signed off sick.

 

I have now been told that I have lost some of my holiday entitlement because I have been off sick. I have applied to take a week's leave and have been told as I have already been paid for Easter and Christmas this will be unpaid.

 

Can they do this? I thought that all types of sickness accrued holiday entitlements. Also can they automatically pay holiday pay as well as SSP even though I couldn't take holiday at that time?

 

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This is from the CAB website

 

You are sick while on holiday

 

If you are off work on holiday, and you become ill enough that you could be off work, you can take this time as sick leave rather than holiday.

You can still take your holiday, but you can take it at a different time to when you originally planned to take it. You can carry the holiday you haven't taken over into the next leave year if you are not able to take it this leave year because you are ill.

However, if you want to treat your time of work as sick leave instead of holiday, your employer can pay you sick pay rather than holiday pay for that time. Sick pay will be less than normal pay.

Your employment contract should say how and when you should let your employer know you are sick, and what proof they might need.

If you are sick when you are meant to be on holiday you should seek the help of an experienced adviser, for example, at a Citizens Advice Bureau. To search for details of your nearest CAB, including those that can give advice by e-mail, click on nearest CAB.

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Holiday does indeed continue to accrue whilst you are off sick. Did they notify you that they were paying you holiday pay at Easter and Christmas?

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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