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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi, I am Peter after being out of action for a year i started playing sunday league again. However the manager said i need to get fitter and requested i joined a to get fit first. I explained that i could not afford it because i was not working. he agreed to pay for two months. A player on the team is one of the gym instructors and said it would not be a problem. he said the minimum you can sign up for is 12 months but just cancel the direct debit after the two months. after the two months ended i cancelled my gym membership. Then i started to get harassed for money. phone calls, letters. i explained that i never had any money, i live at home with my parents and that i can't give them money if i wanted. i told them that i had signed up to job seekers allowance because i was struggling for work. i sent them a copy of the details. but they said because i signed a contract, i should be able to pay. i sent them a letter saying that letting them no that i ve not worked in over a year. i am currently on job seekers and that if they continued to harass me i would contact trading standards and the police. however, i have just received a letter from crs and struggling what to do. if anyone can help let me know.

 

kind regards

 

peter

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Hi Peter and welcome to CAG

 

Firstly, don't let CRS or anyone else worry you about this. They have no power or authority and all they can do is makes demands or threats. However, most of the threats are just hot air !!

 

1. Can you tell us what gym you signed to and just confirm that it was actually YOU that signed the gym agreement.

 

2. Did you sign at the gym, by phone or online.

 

3. Was the agreement for a minimum 12 months.

 

4. Does the agreement say anything about unemployment, moving home, sickness, etc. If so, please confirm particularly about the unemployment bit.

 

Give us some answers and don't let the demands, threats, etc get to you. You can ignore them for now at least.

 

In particular, the threat of adding admin charges so you owe the MORE, is rubbish. Such charges are penalties and are not enforceable in law.

 

Read other threads here to see how others are dealing with their cases.

 

:wink:

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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Hi Peter and welcome to CAG

 

Firstly, don't let CRS or anyone else worry you about this. They have no power or authority and all they can do is makes demands or threats. However, most of the threats are just hot air !!

 

1. Can you tell us what gym you signed to and just confirm that it was actually YOU that signed the gym agreement.

 

2. Did you sign at the gym, by phone or online.

 

3. Was the agreement for a minimum 12 months.

 

4. Does the agreement say anything about unemployment, moving home, sickness, etc. If so, please confirm particularly about the unemployment bit.

 

Give us some answers and don't let the demands, threats, etc get to you. You can ignore them for now at least.

 

In particular, the threat of adding admin charges so you owe the MORE, is rubbish. Such charges are penalties and are not enforceable in law.

 

Read other threads here to see how others are dealing with their cases.

 

Hi, it was helios gym in Blackpool. i signed the paper agreement at the gym, but never received any paperwork from them. They said it would be ready for me when i left but was never given it. yeah the agreement was for a minimum of 12 months.

 

thanks

 

peter

Edited by slick132
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Hi Peter,

 

So, without a copy of the agreement, you can't answer my Q #4 above.

 

If you tell the gym you relied on the advice of the gym instructor, you could land him in trouble.

 

But that would be our usual advice in a case like this - that you were following the advice from a staff member to cancel after 2 months and you took that advice in good faith.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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