advantage car fiance

[thejambo]

hello people .forgive me as im new to here and dont know where to post this correctly

 

i am looking for advice please on a car that i purchased through advantage fiance in may last year.

 

the following day the engine management light came on on the dash board and i took the car back to the show room.

they fitted a new battery and reset the faults on the car.

 

that was fine for a week or two then the light came back on and

 

i took the car back to the showroom again who asked me to take it to their repair garage that they use and pick up a courtesy car .

 

after several days received a phone call from showroom informing me that the car was not cost effected to repair

and he would like to find me a new car to replace the one i bought.

 

i went to the garage to collect my belongings in the car ad asked the mechanic hat the problem was

and was informed that it was the turbo had blown and it need a new steering rack/

 

after several weeks of driving around in courtesy car i received a phone call from showroom telling

me my car was back from another garage and they couldn't find any faults

 

i asked for the car to go to my garage which i have used for many years

and received a report from him listing a load of faults with the car .

 

the repair bill came to just under £500 and the engine management light was still coming on .

 

my mechanic said that a fault could be developing but not showing up on computer yet.

 

6 weeks later the turbo blew on the motorway going to work and everybody denied the fault was in the car when i bought it.

 

after many letters to and from both advantage and the showroom i was left with a car that i bought for £3000

sitting on my drive not moving .

 

i have taken the car to a Peugeot specialist who has fixed the problem it has cost me £1600 to do so.

 

i wrote to advantage this week asking for a refund of my costs and have been turned down as i quote

a second hand car will have faults on it .

 

do i have a case to take it to court to claim back my money as still paying for the car

and i have driven it for about 6 weeks in total

many thanks

Edited June 2, 2013 by thejambo

[Conniff]

Welcome to CAG.

 

What type of finance is it, loan or HP ?

 

There is a protocol that you go through before court. You write to them (recorded) asking and they write back telling you to sod off.

 

You need to write out as accurately as possible and in a chronological order exactly everything that happened from, and including, the day of purchase. You then send a demand for a reasonable contribution towards the repairs to the dealer with a copy of this history and wait for his reply.

 

You should go to the garages that have been involved and get something on paper from them, preferably on company headed paper. What you are trying to do is make a case for yourself that is so concrete that you could give it to your neighbour and he would feel obliged to refund you.

[Conniff]

Have moved you into the Vehicle retailers and manufacturers section

[dx100uk]

clearly a good cut'n'dried soga case here me thinks.

 

you should have all of the finance cancelled

 

the car returned to them

and get your repair money back to..

 

you should be placed back in the financial situation as before your ever purchased it.

 

dx

[thejambo]

hi conniff

it is an hp agreement and i have been writing to both showroom and advantage listing all problems with the car.

 

i kept advantage informed with every phone call from the dealer and repair garage

but advantage claim it is all hearsay as i informed them and not the showroom and there is nothing in writing from either of them .

 

the only letter from showroom (m66 car sales )states that they had the car for several weeks

and found no faults with the car.not what their garage said to me.

 

i have sent numerous letters but all to no avail.

 

they claim i have to prove the fault was in the car when i bought it.

 

i really need help with this as it has cost us allot of money for a duff car

[thejambo]

hi dx

can i ask what a soca is as new to this lol

[dx100uk]

SOGA sale of goods act.

 

YOU don't HAVE to prove anything

if it happened within 6mts of purchase.

 

if you've not, so far used or mention SOGA

 

you now need to change tact.

 

send a letter to both advantage & where you brought the car

FORMERLY rejecting the car as unfit for purpose within 6mts

under the sale of goods act.

 

http://sogahub.tradingstandards.gov.uk/

 

http://www.adviceguide.org.uk/england/consumer_e/consumer1_cars_and_other_vehicles_e/cars_buying_a_secondhand_car_e.htm

 

dx