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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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My 18 yr old son has just informed me that he has finished school, as in signed off 6th form now, last friday (before half term)

He is due to start college in september.

I only spoke to HMRC the other day about him going to college & it's been put on their system for tax credits. But officially he is no longer in education is he! When he started 6th form, it was a 2 year course, yet it's not 2 years is it?! Am I supposed to stop claiming housing benefit/tax credits with him classed as in education, from now until september?

This came about as another lad today said he should claim Job seekers allowance until he goes to college? And it got me thinking. Can he even do that?

 

When I say signed off 6th form, I mean his course has actually finished, he's done his exams. He hasn't left before he was supposed to or anything like that.

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I feel mean now then because it's a catch 22, he can't claim JSA if I still claim child benefit. Trouble is, if I don't claim child benefit, CSA will stop & housing benefit & working tax credits will go down? And it's not like he will be able to pay rent out of JSA :???:

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http://www.hmrc.gov.uk/childbenefit/keep-up-to-date/when-child-aged-16/child-16.htm

 

Child leaves education or training - and is 18 or over

 

Your payments will normally carry on from the date your child leaves education or training that counts for Child Benefit, until the week that includes the earliest of these dates:

  • the last day of February
  • 31 May
  • 31 August
  • 30 November

But if one of the following happens, your payments will stop straightaway:

  • your child starts paid work for 24 hours a week or more
  • your child gets certain benefits, such as Income Support or Employment and Support Allowance, or tax credits in their own right
  • your child reaches the age of 20

You will need to report any of these changes to the Child Benefit Office.

 

If he is going to continue in education I would carry on with the child benefit claim so that your benefits continue as normal.

I know it may not be easy but he could look for a part time job if he wants some extra cash during the summer period before he starts college

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