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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi all,

 

I've also recently received one of these letters, so I wondered if anyone has any advice. I'll describe the history to this issue:

 

A few years ago (about 4, I think),

I suddenly received lots of increasingly threatening letters relating to an unpaid utility bill from a property I lived at until Autumn 2005.

 

The problem was, the utility bill covered a period from around June 2005 to the following year, Summer 2006.

 

I (probably foolishly) contacted BCW to explain my position.

This turned out to be a big mistake, as they continued to send letters demanding the debt be paid in full,

and they also started to call me at the house where I was staying, and on my mobile.

 

I stood my ground and kept asserting that I was not liable for the bill period after I moved out of the property, and eventually they stopped contacting me.

 

I then moved house again and have not thought about it since.

 

I recently got a new credit card, which is presumably how they have now got my new address and contacted me again.

 

they are chasing a bill from a property I have not lived in for 8 years, and the bill itself is now 7 years old too.

I can't quite believe they are still pursuing this (I seem to recall the bill is about £500), but my position stays the same.

 

If they sent me a bill for the few months when I was still resident at the address, I might even consider paying it,

but they were never willing to enter into that conversation,

 

my current intention is to do nothing - does this seem sensible?

 

Thanks.

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Hello and Welcome,

 

I have started a new thread for you, please continue to post here regarding this issue.

 

 

 

Thanks,

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert - Slick132

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Thanks Ros, I did write several letters to them in the past, but I always pointed out that in writing to them, I wasn't acknowledging the debt. I've certainly not made any payments either, I'm just a little concerned that BCW are still harassing me after such a long time though-so I'll do what you suggested and check my file, but I seem to recall signing up to experian when this happened before and I don't recall ever seeing any reference to it on my credit report, so I don't see how that could have changed.

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if the util co THEMSELVES have not sent you a bill in the last 12mts

 

its DEAD they are trying to fleece you

'cause they think people are stipid

and think old util bills must be paid as they are a priority debt [bar water bills] - they are NOY.

 

ignore them

stay off the phone.

 

just remember

 

dca's are NOT BAILIFFS

 

they have NO SUCH LEGAL POWERS

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks both, I think for now I'll just get my file checked again and make no contact with BCW. I've no doubt they'll send some follow up letters but as long as they don't start calling me I'm happy just to let them waste paper. I've amused myself today by digging out all the previous correspondence I've sent them over the years. They seem to send a flurry of letters to me roughly every two years, I've looked at all my previous responses and not once did I accept any liability for the bill!

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the reason why they keep doing it is because you keep playing letter tennis.

 

ignore them!

 

did you not read that PDF?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I did read the PDF, which did confirm that the utilities companies themselves can only pursue a debt for 12 months, but since the debt has apparently been purchased by a third party, I'm not sure the back billing rules offer me much protection. You're right though: the best option is to ignore them, so I'll stick to that plan.

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huh

well id the original ower cant ge their money back

 

what in the world do you think a fleecing no powers DCA can do?

 

they couldn't do anything anyway

 

so even less when the debt does not even exist.

 

stop playing letter tennis

and they'll eventually go away

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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