C.A.R.S Debt Recovery

[ns557614]

Hi All.

 

Over the past 3 weeks I've had numerous phone calls from a company which I believe are called C.A.R.S Debt Recovery. They've been calling me from a mobile.

 

I answered one of their calls and it took about 30 seconds for someone to speak to me, it was just quiet. A gentleman then quickly said it's C.A.R.S Debt Recovery and asked me to confirm my name and address. I refused to confirm either as I said I wasn't familiar with them. He then said he'll be in contact through the post and put the phone down.

 

From researching online this 'company' do not have a good reputation in the slightest. I am not aware of any debts that I owe so I'm confused as to why they're contacting me. Is anyone familiar with them? I've read that they tend to contact people with outstanding Fitness First or Three mobile phone bills. I've been a member of Fitness First and had a Three mobile contract however I'm almost certain there's no outstanding payments, so I'm not sure what to do!

 

Any advice would be appreciated!

[citizenB]

Until they write to you, then I fear there is little you can do.

[dx100uk]

check your CRA file

 

dx

[mikeymack2002]

Hi having been in this position recently with C.A.R.S They made my life hell for some time. I finally complained to ICO and someone else, it was resolved in just 36 hours, and never had a call since bliss. the way forward is to complain and don't take no for an answer, its in one of my earlier posts

[Peterbard]

Personally I would wait for definitive proof it is them, as you're only assuming that to be the case at present. You can't complain about them based on an assumption. Checking your CRF will only alert them further to you. If you believe you owe no money, then you probably don't - they've probably written to another 100 people who share your name in the hope one replies. They don't think about the sleepless nights they cause those like you, who have a conscience and worry - please try not to; believe you me, I know that's easier said than done!

[dx100uk]

unless you input new info it does not alert anyone

old wives tale

 

dx

[Peterbard]

I stand corrected, but I thought it showed as an enquiry. Many people with poor credit are surprised at just how many enquiries there may be on their files, and by whom they were made.

[dx100uk]

your searches only show to you.

 

if p'haps you update something

like a new AD it might alert them if they've the file flagged

 

however, mostly everything is already there

through voters & mobile phone contracts

 

dx

[Peterbard]

Thank you!

[mikeymack2002]

I answered one of their calls and it took about 30 seconds for someone to speak to me, it was just quiet. A gentleman then quickly said it's C.A.R.S Debt Recovery and asked me to confirm my name and address. I refused to confirm either as I said I wasn't familiar with them. He then said he'll be in contact through the post and put the phone down.

 

 

I think this from the OP clearly states the above and I simply responded to what I did in this position... it helps if you actually read the post correctly, not having a bop just stating what I read

[Peterbard]

Indeed - my mistake, thank you. I'd still wait for something in writing though, unless the level of calls constitute harassment which is another thing entirely.

 

OP - do you have itemised billing, and do you have a record of the mobile telephone number? You are correct not to give any details over the phone. If they want you badly enough, they will write to you.

[mikeymack2002]

there is a letter you can sent to cars here http://www.consumeractiongroup.co.uk/forum/content.php?493-Harassment-by-telephone-response-letter adjust and use this to send to CARS as addressed on your letters if you have one if not you may be able to send it to

 

C.A.R.S.

CreditLink Account Recovery Solutions Ltd

PO Box 6520

Basingstoke

Hampshire

RG21 4UY

 

 

Don't go through the security questions, Then tell them in writing only if they phone again and then hang up. Then stay off the phone to them

Edited July 15, 2013 by mikeymack2002

[dx100uk]

TBH i'd sit on your hands

you don't really need to be opening a letter tennis session

till they play their cards

if you say your CRA file is clean

then even more so

 

dx

[mikeymack2002]

Evening DX100 the op has had enough of the telephone calls from C.A.R.S and wants this to stop, how can sending a letter to stop telephoning the OP be considered letter tennis?

[Peterbard]

Although normall not recommended at all, if the OP is certain no debt is outstanding, I see no reason why either a letter, or a phone call, or both should not happen asking for their number to be removed from CARs' database as it is there erroneously and asking for all contact to cease. After this, if they continue, it is clearly harassment.

[dx100uk]

the op's not been back in +2 weeks anyhow so

 

let await

 

dx