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    • Their letter to you was rather condescending and even rude  "-in order to allow a reasonable driver to be notified of the terms and conditions". So f they do decide to go ahead from here remember that when responding to their Witness Statement as they never get that right. 
    • Trump also threatened blanket tariffs of 15% or 20% on most trade partners, and said he will soon announce new tariffs on the EU.View the full article
    • We still have not seen either the Notice to Driver or hte Notice to Keeper PCNs. As these are legal documents that can help  your case could you please post them up. I did ask last year if you didn't retain the NTD that you send UKCPS an sar. Did you do that? If you don't have those two vital PCNs [not the reminders] can you please send off an asr now. Sometimes the rogues use Trace to confirm their address is till valid with a view to sending out a letter of Claim. If you have received the SAR could you please post up its contents.
    • One more thing Madge just make sure that you include the payment confirmation from the phone app to ECP. this will never see Court if anyone at ECP has the ability to read and understand English. Then send it off to court and ECP. Next -at least one bottle of wine between the two of you and relax. It is over..........................
    • Thank you Restart for posting the original PCN-it is the one that has to comply with the Protection of Freedoms Act 2012 Schedule 4. And thanks to Nicky - I hadn't noticed the word Reminder on the first PCN and wondered why it was posted on the 29th June but Restart said he had received it on the 24th. The original PCN is not compliant with the Protection of Freedoms Act Schedule 4 whicch means that you as keeper are therefore not liable for the charge. The driver is the only one now liable and as you haven't appealed they don't know who was driving so you are both in the clear.  It is non compliant because they have not included the actual parking period just their own ANPR times that obviously include driving from the entrance to the parking place and later driving to the exit. Section 9 [2][a] refers- (2)The notice must—(a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; They have also failed to ask the keeper to pay Section9 [2][e]  (e)state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper—(i)to pay the unpaid parking charges Sadly although both of you are in the clear there is nothing yoycan do to bring this to a quick close. So you will just have to read piles of letters containg threats and unlawful increases in the amount they are charging. They can all be safely ignored knowing that your case will be thrown out should it ever get to Court. Though Dave is right that a letter to Starbucks might get you a quick cancellation. All you have to watch out for is a Letter of Claim which if received let us know and we can advise a snotty letter to send back to them. The snottier it is the more likely they will decide not to go to CourtIn the meantime read up other cases which have been successfful or ongoing cases esprcially ones similar to yours to understand the way these vile companies operate. Do not contact them as  you might let slip who was driving and that at the moment is your strongest asset.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Card fraud investigations reference service for the retail sector. e.g. apply for a store card in store with immediate access to credit R. D Uk will be contacted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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HCN I believe produce Loan/Credit servicing software to the retail sector.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Nothing secret, underhand here, card fraud costs the retail sector in the UK millions of pounds a year so it is not surprising that companies like this are working with retailers, if this was not happening the costs of credit would be far higher even than they are now!

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Obviously I don't begrudge HSBC or anyone from protecting themselves or the consumer from inflated interest rates!

 

My concern is the growing number of companies that hold and process my data without my knowledge or permission (I understand that HSBC's Ts and Cs will imply permission but it should be more accessible in the public domain which companies are involved).

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You are on any credit application authorising these checks, if you refuse to allow such checks to me made no credit app will ever succeed .

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Yeah I just said that with the 'implied permission/Ts and Cs' bit.

 

I'm not saying institutions should just take a risk on applications and chuck interest rates up, or that anyone should wothhold permission.

 

I'm saying that I feel it should be known to each and every consumer who is processing their data and why. I also feel that the information should be offered BEFORE it is processed.

 

Obviously I feel that law enforcement and tax authorities should be exempted.

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HSBC have written to me and told me they use them for fraud prevention. I wrote to warn them that Barclays had incorrectly registered an N Hunter record against me and it was included in they reply.

 

Have you managed to get the incorrect record removed from your Files. I have an issue at the moment where i am getting flooded with letters for debts that are not mine. I have always checked my Experian and Equifax files but had not been able to get access to the Callcredit and Noddle one.. I did that this week and I have about 40 incorrect entries on the files including an IVA at an address i have never lived at. very disturbing, I have a VERY common name and it looks like i have someone or more than one other persons records mixed in with mine

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Not all of the 'data' shown on the so called 'secret agencies'

can be seen as wrong or inappropriate, the us of any agency for 'fraud protection' is good in my opinion!

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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I don't really like the use of inverted commas or the phrase 'so-called' in this instance.

 

It is data and if the presence and use of the agencies are withheld, then they are secret.

 

The use of the inverted commas and 'so-called' seem to indicate that you don't believe the information that they process to be data and that you don't believe the agencies to be secret.

 

As I've said, I don't object to the agencies per se. I object to companies I've never heard of keeping, processing and sharing my data. I don't think that's unusual or unreasonable.

 

As I've found out, it's not always reliable either. Synectics lost my data and CIFAS wrote back to the wrong person in their reply to me.

 

If the data integrity and accuracy was guaranteed, I'd be much happier, but it's not. If you aren't aware of them, you can't police them. People know about Experian, Equifax and Callcredit and (I estimate) thousands of corrections are made every day. My partner has just found out that her Electoral roll is at the wrong address on equifax and has been since 2005 - if secretive companies are making these mistakes, how do we know? How do we correct them?

 

I don't like how these companies operate. I appreciate they have a purpose and I approve wholeheartedly of the prevention of fraud. Third party fraud has affected me big time and still does today, so anything that combats that is brilliant in my book.

 

BUT - and it's a big but - people should know who has their data, processes their data and shares their data. This isn't me talking - it's the ICO. They may freely reveal what they hold when SARed, but if nobody knows about them, no SARs will be served.

 

I don't know if you're playing Devil's Advocate or if you really think it's fair for companies to keep, process and share your data without your knowledge.

 

Honestly Brig, I've said it before - I respect so much of what you say but I can't see where you're coming from on this one.

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The existence of such agencies is in the public domain, and any is entitled to enquire of a creditor/supplier or whoever as to where they share or report data.

 

It would be difficult to be aware of all the systems, inter-company data sharing etc.,

 

The whole business community as varied as it is in the 21st Century, Agencies exist for just about every contingency I work with many professional very few are known to the general public and these organisations generally are there for the protection of the populace at large, preventing fraud, counterfeit goods and the like that cost businesses countless of millions of pounds.

 

The Government shares every ones data, the banks and finance companies, mobile phone providers, utility companies to name but a few.

 

I'm afraid this is part of every day life now.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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