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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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The county court does not have jurisdiction to hear unfair dismissal or employment discrimination claims.

 

If it is just a claim for general breach of contract or for unpaid wages, then you have a choice whether to bring the claim in county court or in ET. In fact court fees are usually cheaper than ET fees.

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The county court does not have jurisdiction to hear unfair dismissal or employment discrimination claims.

 

If it is just a claim for general breach of contract or for unpaid wages, then you have a choice whether to bring the claim in county court or in ET. In fact court fees are usually cheaper than ET fees.

 

Many thanks SP,

 

1. Can one bring a claim for BOC in the County and the ET?

 

2. What kind of claims are outside of the ET's jurisdiction

 

thanks

 

BB

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Yes a standard breach of contract claim for loss can be brought by the employee in county court (time limit 6 years) or in ET (time limit 3 months). If brought by the employer county court only.

 

The ET has limited jurisdiction and can only hear claims where it has a statutory basis for doing so. There is a list http://www.justice.gov.uk/tribunals/employment/claims/jurisdiction

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Hi SP,

 

thanks again for your knowledge,

 

just to clarify

 

1. Could one bring a BOC claim in the county and in the ET at the same time/ concurrently?

 

2. Example: One brings a BOC claim in the ET, which lets say fails because the solicitor is incompetent and no disclosure took place, could the appellant then after the ET claim bring a BOC claim in the County?

 

Regards

 

BB

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No worries

 

1. The court and ET won't permit concurrent claims. The other side could get the duplicate claim struck out.

 

2. No, once a decision has been made by a court or tribunal of competent jurisdiction it is considered 'res judicata'. This means you cannot relitigate the same point again in a different venue. The ET will be bound by the CC's findings and vice versa.

 

Just to clarify when I refer to BOC I am talking about types of BOC where the ET has jurisdiction. The ET does not have jurisdiction to hear every possible type of BOC claim. I am basically thinking of unpaid wages or notice pay claims.

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