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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hi

 

i have worked for this job for 4 years

i have a contract wth 0 ( zero ) hours - so the weekly rota can be 28 / 30/34 hrs as and when over a fixed 4 days .( in the contract it states neither a zero hrs or any given hrs )

 

i want to leave

i have signed my contract which states to give the 1 month notice - what could happen if i dont give 1 month -

 

thanks

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Are you under an obligation to accept the hours offered, or does the contract say its your choice?

 

The worst that could happen is that they sue you for breach of contract, if leaving early meant that they have suffered a financial (e.g. the difference between your wages and the cost of a temporary agency worker to cover you). This is usually very unlikely, both because the amount will be small and not worth litigating over and also because it is very difficult for most employers to prove quantifiable financial loss.

 

The other thing to consider is that if you upset them by leaving early they could refuse to give a reference.

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quote /Are you under an obligation to accept the hours offered, or does the contract say its your choice? = it states neither - they have always give me appx 30 hrs ...sometimes ive done 40 for them ...becsuse they know am leaving they are tring to issue me with disaplinary this friday ...i have yet to put my notice in .

 

contracts were changed from a weeks notice to a month in 2011 - we signed and never got a copy of that what we signed ...they say they gave us a copy and did not .....now they say thjey cannot give us a copy as it breaks data protection....

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wow they can't give you a copy of your own contract because it breaks data protection? I've seen some pretty awful examples of people refusing to hand things over with a ridiculous data protection reference but this takes the biscuit. To the contrary you could probably use data protection to force them to provide you with a copy of the contract through a DSAR but given the time it takes its not worth going there just now.

 

A contract stating approx. 30 hours is not a zero hour contract as they couldn't just give you 0 hours.

 

I'm not sure what the point of the disciplinary is. If its unjustified it makes them sound like jokers. In your position I'd get the notice in ASAP. To be honest if its not the kind of job where they would suffer provable financial loss due to you leaving, and I had another job offer ready to start immediately, I'd be tempted to bugger off (although there is a risk and its a very bad idea if you need a reference from them). The alternative is to turn up to work but just take it easy for a month.

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PLEASE HELP US TO KEEP THIS SITE RUNNING

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there is no contracted hrs on the contract .....ever....its just that they have obliged in giving me 30+ hrs over the 4 yrs - at times i have had less depending on client etc (mobile care ) ..... so loss of client etc / = loss of hrs

 

 

... in my contract it still states that i do a weeks notice ...i was never given a copy of the new/updated one ( one A4 ) i signed but they said they did give me a copy - now they wont give me a copy due to data ha ha

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In an industry like care you might need to be a bit careful. That is the kind of business where there could be a provable financial loss, if they have to hire an agency worker to cover your shifts during the notice period. In this case you could be liable for the difference between what the company would have paid you and what they had to pay to get an agency worker.

 

I'm not sure what to say about their refusal to give you the contract. The most aggressive approach would be to threaten Employment Tribunal action under s4 and 11 Employment Rights Act 1996 (http://www.legislation.gov.uk/ukpga/1996/18/section/4 and http://www.legislation.gov.uk/ukpga/1996/18/section/11) but I don't think this gets you anywhere.

 

If you know for a fact that you signed a contract with one month's notice, as a carer its probably better to work the month. Its not too long ... my notice period is 3months!

PLEASE HELP US TO KEEP THIS SITE RUNNING

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In an industry like care you might need to be a bit careful. That is the kind of business where there could be a provable financial loss, if they have to hire an agency worker to cover your shifts during the notice period. In this case you could be liable for the difference between what the company would have paid you and what they had to pay to get an agency worker.

 

I'm not sure what to say about their refusal to give you the contract. The most aggressive approach would be to threaten Employment Tribunal action under s4 and 11 Employment Rights Act 1996 (http://www.legislation.gov.uk/ukpga/1996/18/section/4 and http://www.legislation.gov.uk/ukpga/1996/18/section/11) but I don't think this gets you anywhere.

 

If you know for a fact that you signed a contract with one month's notice, as a carer its probably better to work the month. Its not too long ... my notice period is 3months!

 

 

 

thanks for this ...they will not for sure do ageancy staff ..they have 16 other staff to do the cover - another carer walked out this week ..... i have decided to go in tomorrow and hand my resignation in ......thanks for replys

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If you are agency you are not under any obligation despite what the agency tell you to give them 1 weeks notice. They never give you 1 weeks notice when your job ends.

 

Your not legally obliged to give "1 week notice" and in some cases you could be offered a job that starts middle of the week, how do they expect you to give the "1 week notice".

 

You can leave when you like

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