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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sounds disguting but in what context are they saying she has contributed?

 

Seems to be more to this than just the letter.

 

I thought cancer patients had automatic entitlement whilst under going treatment.

 

Only if they are undergoing or recovering from a course of radiotherapy or chemotherapy. Other treatments for cancer are not covered by this rule.

 

As to the letter, it's computer generated and in itself doesn't say anything. It could even be that a processor entered the wrong code on the system. So you're right - there's more to this than meets the eye. What it is, I don't know.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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How can DWP / ATOS prove that someone contributed to their own disability? Not everyone with lung cancer has it because they smoked, for example.

 

That rule shouldn't even be applied to a smoker who gets lung cancer. It's more intended for, as an example, a person working with heavy machinery who ignores safety procedures and gets injured.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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Only if they are undergoing or recovering from a course of radiotherapy or chemotherapy. Other treatments for cancer are not covered by this rule.

 

As to the letter, it's computer generated and in itself doesn't say anything. It could even be that a processor entered the wrong code on the system. So you're right - there's more to this than meets the eye. What it is, I don't know.

 

 

 

Yes, you're right, a classic case of processor error - ticked the wrong box.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Yes, you're right, a classic case of processor error - ticked the wrong box.

 

That would suggest that that reason to deny a benefit actually exists but has maybe been used incorrectly in this case.

 

 

I can't think of any reason for that to be thought of by the DWP. As someone said that it could be used if you took unnecessary risks in your job or social life that led to an illness/accident etc. What about skydiving, mountain climbing, skiing, what about putting yourself at risk on a Friday night and having an argument with someone that decides to end the argument with a knife or a gun?

Would those be classed as being self inflicted?

 

 

That sentence has no place in benefit regulations. You might as well say that liver damage caused by alcohol is self inflicted.

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That would suggest that that reason to deny a benefit actually exists but has maybe been used incorrectly in this case.

 

 

I can't think of any reason for that to be thought of by the DWP. As someone said that it could be used if you took unnecessary risks in your job or social life that led to an illness/accident etc. What about skydiving, mountain climbing, skiing, what about putting yourself at risk on a Friday night and having an argument with someone that decides to end the argument with a knife or a gun?

Would those be classed as being self inflicted?

 

 

That sentence has no place in benefit regulations. You might as well say that liver damage caused by alcohol is self inflicted.

 

 

My understanding is that this reason is rarely used, but might be for someone who refuses medication without good cause - for instance refuses pain relief that would allow them to work.

 

 

The letter itself, reading between the lines, appears to refer to a sanction.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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My understanding is that this reason is rarely used, but might be for someone who refuses medication without good cause - for instance refuses pain relief that would allow them to work.

 

 

The letter itself, reading between the lines, appears to refer to a sanction.

 

Yes, that's pretty much it. Refusing treatment is probably the main reason it would be used. I guess being injured in the course of committing a crime might also count. In several years of ESA processing, I never once saw that rule applied.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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That actually scares me as I have sleep apnoea for which I have only ever been offered CPAP which I could not cope with. It made me worse. IfI ever needed benefits (theoretically as I have several conditions but am working at the moment) could I be refused for not taking treatment for which the effects were worse than the illness?

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That actually scares me as I have sleep apnoea for which I have only ever been offered CPAP which I could not cope with. It made me worse. IfI ever needed benefits (theoretically as I have several conditions but am working at the moment) could I be refused for not taking treatment for which the effects were worse than the illness?

 

Probably not. As I mentioned upthread, it's not a rule that's commonly applied and simply finding a treatment with unacceptable side effects won't trigger it.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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That's a relief! I was panicking about someone with no medical training being able to make a decision that could affect lots of people who for whatever reason find they can't tolerate a treatment. Thanks for putting my mind at rest.

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