Jump to content
We are now - The National Consumer Service ×


  • Tweets

    No tweets were found.

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Thanks
        • Like

MET/DCB(L) windscreen PCN PAPLOC Now Claimform - electric bay abuse - ASDA Arla Old Dairy South Ruislip ***Claim Discontinued***


Recommended Posts

On 04/01/2024 at 01:50, dx100uk said:

yes to mediation (unless you filed our Statute Barred Defence OR this is a claim for a Private Parking Ticket)

Key word is "unless"

So, answer is no...😇

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

Link to post
Share on other sites

Directions Questionnaire Guide now updated for clarity.

 

Andy

  • Like 2

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING

Have we helped you ...?         Please Donate button to  The National Consumer Service  to help us to keep on helping you 

If you want advice on your Topic please PM me a link to your thread

 

Link to post
Share on other sites

Today I received attached pack (Part 1,  Part 2 I will attached immediately after this post) from DCBLegal.  It says both parties will be order to file and serve all evidences they intend to rely on.  In terms of evidences I actually submitted some at the very beginning will that suffice or shall I revisit the place to get fresh evidence?

Attached pack also shows letter with mention of only £100 can I use DBCLegal letters with £170 as evidence of adding additional charges?

Thanks.

 

Here is the 2nd part

 

CRP Return .pdf

Link to post
Share on other sites

page 29 of the pdf the windscreen ticket

can you scan that up on it own please so we can read it 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Just gone back through the whole thread and don't think anyone's noticed, or at least they haven't mentioned...

The signage all states a parking charge of £60, yet the NTK, and all further correspondence are all demanding £100...

  • Like 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

Link to post
Share on other sites

Brilliant Nick!

Indeed wood, trees and all that.

The signs state a £60 charge, discounted to £30 for prompt payment.

This will not end well - for MET.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Met parking played a blinder with this PCN.

In addition to everything else they have wrong their postcode is incorrect. 

I checked the Asda postcode 

Asda Stores Ltd
6 Old Dairy Lane
RUISLIP
HA4 0FY
Their PCN states HA4 0EY.  
At their specified time you were in HA4 0FY.
You cannot be in 2 places at once.
PoFA states that the PCN must specify the relevant land on which the vehicle was parked. 
 
They are supposed to specify the parking period as well.
What they have done is specified the time from the issue of the PCN back to  presumably the first photograph.
all of 6 minutes.
 
As the photos show the car stayed longer, it is obvious that the parking period is incorrectly stated.
 
 
Link to post
Share on other sites

Am I going blind or is the amount to pay not shown on the NTD?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

It is actually there in the garbled mess near the top Dave... You have to sort of "squint" and tilt your head to make it out... 100 reduced to 60, etc.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

Link to post
Share on other sites

interestingly that PCN is a reprint.

where the one from 2019 you found on your windscreen?

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 3 weeks later...

std letter sent in every dcbl involved claim. if you'd not already seen it by reading up as you should be.

thanks for properly naming your file.....

sent to intimidate you.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 weeks later...

on 13th Feb I received attached Notice of Proposed Allocation to the Small Claims Track which I have prefilled

however the pack is missing section C and D

is that because it is not applicable/required? 

or do I need to print full copy of direction questionnaire from justice.gov.uk site and sent that instead?

Noticed of proposed allocation to the small claims track - Copy.pdf

Link to post
Share on other sites

urm that says to the claimant.....

its sent to you for ref.

do get reading up ....

check mcol until or unless its says one has been sent to you. the claim is stayed since 33 days have elapsed.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

9 hours ago, rocky_sharma said:

which I have prefilled

You have already submitted your DQ ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING

Have we helped you ...?         Please Donate button to  The National Consumer Service  to help us to keep on helping you 

If you want advice on your Topic please PM me a link to your thread

 

Link to post
Share on other sites

As dx says, to be sure have a look at MCOL and paste the claim status here.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

So a DQ has been sent to you.

You need to fill it in and send off this weekend, ideally today.

To answer your above question, if the court has accidentally missed out a page then simply download the form, it's all standard.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites


https://www.consumeractiongroup.co.uk/topic/347310-legal-n180-directions-questionnaire-small-claims-track/#comment-5088148


3 copies

yes to mediation (unless you filed our Statute Barred Defence OR this is a claim for a Private Parking Ticket)

1 wit you

Suitability for determination without a hearing? no (that the issues are so complex they need to be argued orally')

the rest is obv

1 to the court

1 to their sols (omit phone/sig/email) if no sols send to claimant

1 for your file

get it done today.

 

11 minutes ago, rocky_sharma said:

"To the claimant" and also there is deadline of 26 Feb 2024 to complete the DQ (Form N180). 

for the claimant not you.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

34 minutes ago, rocky_sharma said:

I haven't submitted DQ yet was waiting for response here. 

On the letter I can't see where it says

"To the claimant"

It doesn't its for you the defendant (thats why attached defence is scored through) with a copy of the claimants DQ. Just a court error that page 2 C/D is missing.

C= Which Track...... well obvs it small claims track

D= Suitability for determination without a hearing....just tick no on yours.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING

Have we helped you ...?         Please Donate button to  The National Consumer Service  to help us to keep on helping you 

If you want advice on your Topic please PM me a link to your thread

 

Link to post
Share on other sites

  • 2 weeks later...

The claim history on MCOL is still not showing DQ submitted by defendant

I sent the DQ in first class signed post and can also see it was received on 23rd Feb but still claim history is not updated. 

I tried to call Civil National Business Centre but no one picks up,   

what shall I do?

I am worried please advice.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...