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    • Attaching Exhibit A as I would like some validation that this email consitutes indeed a draft defence. If not; i might need to tone down my argument. Exhibit A. Draft Defence Redacted.pdf
    • Appreciate your swift input and amendments! I've reworded some of it (and will likely reformat the page a bit before printing to make it neater) but I've included the majority of your suggestions. Let me know what you think. Would you recommend I email this to the individual who declined the compensation as well as sending it by post? Cheers Switch2 - Letter of Claim v3.pdf
    • I suggest (change in red) -   The Defendant contends that the particulars of claim are vague and generic in nature which fails to comply with CPR 16.4.  The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1.  The Defendant is the recorded keeper of [car reg no]. 2.  It is denied that the Defendant entered into a contract with the Claimant. 3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.    4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  6. The Claimant is claiming an unlawful amount of interest.  The dispute between the parties concerns a disputed, unpaid invoice, issued on 6 January 2025, on which it is written "Payment to be made by 06-Feb-2025".  Yet the Claimant is claiming interest from 4 January 2025.  7. The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
    • Okay. That sounds a lot better. Hopefully you now realise that the third party rights act only applies if you have used a parcel broker but you are trying to sue the courier company directly. So because you contracted directly with the courier, you are going to sue them directly. By using insurance or prohibited items or non-compensation lists, they are seeking to exclude or limit liability for failure to exercise reasonable skill and care – and of course this is contrary to section 57 of the consumer rights act and in fact the insurance that they pressurise you to purchase amounts to a secondary contract under section 72 of the Act because it is a prohibited secondary contract which is attempting also to limit or exclude liability for failure to exercise reasonable skill and care. The prohibited items list is an unfair term as you have already pointed out. Even more significantly here not only are they saying that it is prohibited – but they are saying this despite the fact that they were very happy to take your money in respect of insurance. These people are stupid and dishonest. But also now they will abuse the County Court system by making you jump through the hoops because it costs them scarcely anything at all to use up the County Court system because it is a publicly funded taxpayer resourced system of justice. They don't use this to obtain justice. They use this simply as a means of debt avoidance to try and frustrate their customers legitimate claims.   Okay I've made a few amendments – and also I've added a further head of damage for unfair trading which could give you a next your little bit of money and also an extra little bit of leverage. Please have a look. See if you are happy with it. If you want to take anything away. If you want to add anything. If there is anything which is incorrect – and post up the final draft here please for a last look.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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Dunn v Natwest


trish dunn

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  • 2 weeks later...

Hi everyone. Just wanted to update. I've just received the Acknowledgement of Service to which NatWest has replied that they intend to defend the entire claim, which was expected. I've chosen to go the MCOL route, bypassing the N1. I did, however, use the template in the particulars and have chosen to include the statutory interest. Should I go ahead and include an N1 as a late disclosure, hoping to preempt any stalling tactics? Or should I just wait and see what they decide to do? I've already sent a schedule of charges (date, their type of charge and amount) to Stuart Higley (Who I have to admit has been quite polite and helpful under the circumstances, especially in comparison to many of the posts I've read!) Northampton County Court and Cobbetts.

 

Is there anything I can do now to help my claim other than wait?

 

Any help greatly appreciated!:)

 

 

BTW, Thanks to Westy for the incredibly helpful thread!:D

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I am slightly ahead of you in terms of progress, but similar claim and submitted on line. I think when you get the AQ is the time for more specifics, but there is little else you can do to speed the process.

My advice has hardly any legal foundation whatsoever, however you never know it it might just work!

:cool:

 

NatWest Prelim 07.10.206

LBA 21.10.2006

MCOL 30.10.2006

Acknowledgment of Service 06.11.2006

Offer of approx 50% £2200.00 22.11.2006

Full settlement £4500 received 03.01.2007

Smile settled in full

Barclaycard settled in full

RBS Worldwide settled in full

Lloyds TSB settled in full £750.00

Lloyds TSB settled in Full £275.00 11.04.2007

Lloyds TSB business account £1376.00 AQ filed

Lloyds TSB Business account settled in full 21.05.07

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You say you used MCOl, which means you wouldn't have been able to attach a copy of your schedule, therefore its probably a good idea to forward a copy of this to the court asking them to attach it to your claim. Remember to quote your claim number.

 

Money Claim Online

Northampton County Court

21-27 St. Katharine's Street

Northampton

NN1 2LH

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Now i think she said she had done that.... you are speed reading again Deller.............

My advice has hardly any legal foundation whatsoever, however you never know it it might just work!

:cool:

 

NatWest Prelim 07.10.206

LBA 21.10.2006

MCOL 30.10.2006

Acknowledgment of Service 06.11.2006

Offer of approx 50% £2200.00 22.11.2006

Full settlement £4500 received 03.01.2007

Smile settled in full

Barclaycard settled in full

RBS Worldwide settled in full

Lloyds TSB settled in full £750.00

Lloyds TSB settled in Full £275.00 11.04.2007

Lloyds TSB business account £1376.00 AQ filed

Lloyds TSB Business account settled in full 21.05.07

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Now i think she said she had done that.... you are speed reading again Deller.............

 

My mistake.....things are a little blurry this morning!! LOL

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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  • 2 weeks later...

Well, I know it's been a long time since I've posted... I'm still waiting for the defence. I really don't know how this will work with the holidays etc. Their 28 days is up on the 30th. Maybe they'll try and use the holidays as a stalling tactic. In so much as they may try and file it after the fact sighting the holidays as an excuse in some way. I don't know. I've not had any correspondence from anyone on NatWest's end since filing. Just a bit curious as to what will happen.

 

Hey- Merry Christmas everyone!!! I skulk a lot and rarely post, so sorry it's late. Hope everyone has a lovely Holiday and wonderful New Year!!!

 

: )

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Merry Xmas to you too Trish.

 

I think the courts may allow an extra two days grace due to the Christmas hols.

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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  • 2 weeks later...

OK, I've received the defence. It's 4 pages long and seems complicated, as I expected it would be. Strange, even though I've been reading about this and expecting it for weeks now it's still confusing. It seems to have all the main bits of 'not enough information to defend' and a few new bits that I need help with.

Although they've sent a defence, they've not requested an AQ nor a CPR18. Would this typically arrive along with the defence? Or should I expect it at a later date? What do I do now?:confused:

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The cpr18 would normally come with the defence, whereas the AQ usually does arrive a bit later. You need to just wait for the AQ to arrive now.

 

Are there any worrying points on the defence?? If not then just acknowledge receipt of it.

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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OK. Decided to post the defence afterall. I'm hoping it will be a benefit to us all, really, if only to show how similar they all are.

 

Page 1

Page 2

Page 3

Page 4

Page 5

 

 

Hope this helps someone. And if there's anything glaringly obviously different.... let me know!!! : )

 

Trish

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lol no worries i am sure it the same standard defense they send to everyone, i didn't get a cpr18 and only got an AQ at the last moment.

 

 

Hey Cheddar-

I've decided to post it anyway. Hope it helps! I haven't received an AQ yet either. I have used Westy's letter as a template to respond to the defence. It's a fantastic response!

 

Anyway, that's what's happening so far.

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I received the AQ today. Although I've filled it out already, I am feeling apprehensive regarding the response to the defence. I'm just worried that I may not word things appropriately and lose because of my inability to grasp and respond to the legal verbage.

 

Anyway. That's where I'm at now.:confused:

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I've responded to your querie in Dantracey's thread.

 

Don't panic, you're doing fine!!

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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No probs Trish!!

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Cool beans. I have a question, or several. Can you help?

 

1. how do I address this problem? And is it too late to ask for contractual (?) interest (the interest they charged me 28% or thereabouts) rather than the 8%?

 

2. In the AQ, when it asks about 'directions', is that where I would request full disclosure? It's early, so I'm sure there are a few other things that might need to go there, but I can't think just yet. Need coffee!

 

I know I'm not required to acknowledge or reply to the defense as of yet, but I used MCOL... nad am feeling vulnerable that I've not included all the information that an N1 could have allowed. I'm thinking that if I respond, like Westy, to the defence it may stave off any horrible outcomes due to my lack of knowledge.

 

What do you think?

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It is too late, because this is is a fundamental change to your claim. You would have to discontinue this action and recommence a new action based on the revised premise.

 

Other than that you are on track.

My advice has hardly any legal foundation whatsoever, however you never know it it might just work!

:cool:

 

NatWest Prelim 07.10.206

LBA 21.10.2006

MCOL 30.10.2006

Acknowledgment of Service 06.11.2006

Offer of approx 50% £2200.00 22.11.2006

Full settlement £4500 received 03.01.2007

Smile settled in full

Barclaycard settled in full

RBS Worldwide settled in full

Lloyds TSB settled in full £750.00

Lloyds TSB settled in Full £275.00 11.04.2007

Lloyds TSB business account £1376.00 AQ filed

Lloyds TSB Business account settled in full 21.05.07

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OK Trish,

 

1, I'm afraid it is a little too late for amending this as you've already submitted your claim through the courts. It would mean withdrawing your claim an starting again.

 

2, In regards to the AQ

 

See here:

Allocation Questionnaires - A guide to completion

 

You could also propose a Draft Directions Order:

New strategy for Allocation Questionaires

 

Other Information - Section G:

 

I am respectfully requesting that my claim be allocated to the small claims track.

 

This issue is not a complicated one; it is an issue of fact and not of law. The issue is only whether the money levied by the Defendant in respect of its customer’s contractual breaches exceed their actual costs incurred. I am happy to pay their actual costs and I am surprised the Defendant did not counterclaim for these, because I would have paid them without argument.

 

However, the continuing problem is, (in common with the 100s of other cases currently being brought by other bank customers), that the banks refuse to reveal the details of their penalty-charging regime. As the banks have a fiduciary duty towards their customers, they have a duty to deal straightforwardly and in utmost good faith.

 

Accordingly, I would respectfully ask that the court in this case, not withstanding allocation to the small claims track, order standard disclosure. I understand that it is in the courts discretion to do so. This would bring a rapid end, not only to this litigation, but would also likely bring an end to much of the litigation in progress against other high-street banks.

 

 

 

It's a bit of squeeze, but very important you enter all the details.

 

Include copy of schedule

 

Cheque to HM Courts Service

 

Fee will be added automatically to your claim

 

Send copy of your AQ to Cobbetts

 

Hope this helps!! ;)

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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