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    • Hi Can you put post up in PDF redacted your full Tenancy Agreement we need to see it all not just those clause As for the Estate Agency stating your Rent and Deposit is paying for the Redecoration of the property is wrong as this was there and the Landlords responsibility to claim those cost back from the Previous Tenants from either their Rents or Tenancy Deposit therefore the Redecoration cost is the Landlords Problem not not yours nor your Rent or Tenancy Deposit (until end of Tenancy) I would be writing to the Estate Agency asking further to your telephone conversation with XXXXXXXXX  on XX/XX/2025 you require Clarification as it was stated by your employee that I would not receive any rent nor deposit back as compensation as the Landlord was using this to Redecorate the Property. Neither my Rent nor Deposit should be used to Redecorate this Property due to the Previous Tenants as this should have been claimed back from the previous Tenants via either there Rents or Tenancy Deposit. Further to this I collected the keys as agreed on the 5th July 2025 to move into this Property with no mention at all from your Estate Agency that due to all the Redecoration ongoing when I went to that Property on that date I was not able to move into the Property as Agreed in me Agreement. You have then move my moving in date to 11th July 2025 therefore my Rent payments should commence from 11th July 2025 and I require confirmation from PPM Estate Agency and if refuse this full clarification as to why and what Housing Legislation and clauses from my Agreement. DO NOT PHONE and ask this unless you can record the call Send it by email but also follow it up in writing and get free proof of posting from the Post Office
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    • Apologies for my laziness.  I did say I would read through the WS and suggest changes about two months ago ... but got lost in the fun of going on holiday twice. I promise that sleeves will be rolled up in the morning!
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi,

 

I've filed a claim against EVRi/Evri as I purchased a delivery service via Packlink eBay for a luxury watch and the entire transaction is worth £1,334.50. Packlink and EVRi/Evri claimed the parcel has been declared as "lost" and eBay then forced me to refund the buyer.

 

A claim was then filed with Packlink but only a £25 compensation was offered as additional insurance wasn't purchased, which I rejected.

 

I've now created a claim via Money Claim Online and EVRi/Evri has completed the Acknowledgement of service stating they are intending to defend all of this claim. I would be grateful if you can advise me whether there is any legal assistance I can get or how to prepare for the mediation or court hearing to maximise my chance of winning?

 

IMO the negligence was staggering and I do want to hold them accountable!

 

Many thanks 

Edited by HolyTrinity
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  • HolyTrinity changed the title to Money Claim Online case against Packlink, EVRi/Evri, please help

Welcome to the forum.

 

There are plenty of existing topics here in the same forum for you to read and follow the process as already advised. Have you informed the court you wish to proceed ? Have you received you Directions Questionnaire (N180) and requested mediation ?

 

Andy  

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING

Have we helped you ...?         Please Donate button to  The National Consumer Service  to help us to keep on helping you 

If you want advice on your Topic please PM me a link to your thread

 

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Please post up your claim form in PDF format and also when you get it post up the defence as well in PDF format

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Thank Andy, BankFodder,

 

I have only just received an Acknowledgement of Service in writing today from CCBC and the defendant is EVRi Parcelnet Limited based in Leeds. I guess the next step is wait for them to file a response which I will share with you.

 

I will then inform the Court that I wish to proceed and request mediation from the Directions Questionnaire (N180).

 

Many thanks again

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@BankFodder

 

Please see the Particulars of Claim -

 

Defendant

EVRi Parcelnet Limited Capitol House

1 Capitol Close

Morley

Leeds LS27 0WH

     

Re-Packlink and Evri delivery: H0xxxxxxxxxx

 

The above delivery sent on 14th April 2022 has been declared as lost and I request to be reimbursed of the full value sold via eBay for the reasons below:

1. The insurance scheme was not a valid excuse to only offer a £25 compensation given the evidence of the courier's negligence.

2. I do not wish to pursue Packlink who is registered in Spain, I would like to pursue EVRi directly accordingly to the Contracts (Rights of Third Parties) Act 1999.

3. There was no reason given on why the parcel was lost and no attempt was made to recover the item that the customer was made aware of.

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  • 3 weeks later...

Good afternoon team,

 

I have now received the Notice of Proposed Allocation to the Small Claims Track. In the Small Claims Directions Questionnaire I have ticked Yes to be referred to Small Claims Mediation Service as advised. However I'm unsure about question D2. Are you asking for the court's permission to use the written evidence of an expert? 

 

Please find the enclosed Defence and Counterclaim documents in PDF format.

 

Many thanks

 

defendants defence.pdf

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what you need is in almost every evri claimform thread here already.

cag is self help too?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Bankfodder has already posted a sticky on how to approach mediation in these type of cases.

 

You will respond to their defence when you submit your statement in support of your claim after the claim has been allocated to track and you follow the courts directions.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING

Have we helped you ...?         Please Donate button to  The National Consumer Service  to help us to keep on helping you 

If you want advice on your Topic please PM me a link to your thread

 

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