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    • A Labour MP says GB Energy should buy British to avoid the risk of forced labour in supply chains.View the full article
    • The world's race to decarbonise has led to the rise of electric cars - and with it, soaring demand for lithium, which is required for the batteriesView the full article
    • New thread started as you & LFI suggested.  It's best to have one ticket per thread, if not people get confused about which ticket they're giving advice for. Firstly, you have every right to be absolutely fuming at MFG.  You go twice and spend money - and what do you get?  A demand for £100!  Do the people who caused this mess resolve it?  No, they lie and mess you about.  No wonder you're so angry. However ... we're worried you’re leaving yourself open to accusations of theft (even though you made it clear the goods would be returned) and criminal damage.  If you take the initiative and approach the garage politely, (a) that covers yourself at least a bit regarding any possible criminal accusations, and (b) if the manager has a brain you two can easily sort everything out. I say if the manager has a brain.  They might try and play the hard case and stupidly put the blame on you.  Who knows. Anyway, how about sending this 1st class post on Monday?   Dear Manager, I am the person who temporarily took some non-perishable goods from the BP shop on Wednesday and left a letter. I have since calmed down and am writing this letter in a friendly, amicable way between adults without abuse or at all costs apportioning blame. What happened is that some time back I visited your premises at 3.15am to buy fuel.  I then revisited at 8.30pm the same day to use the shop. Afterwards I received an invoice from Euro Car Parks for £100 (discounted to £60 if paid within 14 days). What happened is that the ANPR cameras joined the two visits together and ECP issued the invoice for me staying an absurd 17 hours.  I mean you provide a good service but who would stay 17 hours! If you Google "double dipping" you will see that this is a continual problem in the private parking industry and the industry’s own Code of Practice highlights how steps should be taken to avoid issuing invoices in these cases. When I brought this to MFG's customer services' attention you refused to have the invoice cancelled.  I also visited you and again you were unhelpful. Please "take a step backwards" and put yourself in my position.  Say you visited a supermarket on a Saturday evening.  You also visited on a Sunday evening. Later you got a demand for £100 from a private parking company.  You politely asked the supermarket to intervene but they refused.  I think you would consider the matter unfair and you would be extremely angry with the appalling customer service. Anyone who has even a rough knowledge of the law knows that ECP are your agents, you called them in.  You are the organ grinder.  They are the monkey.  You can easily tell them to cancel this invoice. So i am writing to request an appointment with you in order firstly to return the goods which are yours and of course which I should never have taken.  I would like us to be able to speak in a friendly, adult manner. However, secondly I am not prepared to take all the blame for this matter.  I also request confirmation from you that you have had this unfair invoice cancelled. Yours,
    • A new generation of wealth creators has fuelled demand for private members-only clubs in Asia's third largest economy.View the full article
    • well post it to youtube or facebook. so we can look at it.  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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My son fits kitchens. Quartzize Worktops Ltd email him the instructions to install the kitchens for their customers. The Quartzize  contract with their customers states the customer pays the installation fee directly to the installer when the job is finished. Some jobs remained unfinished as Quartzize supplied damaged worktops. Quartzize eventually supply a good worktop and gets another installer to finish the work. The customer pays the second installer. My son doesn't get paid.

 

My son issues a money claim to Quartzize for £2000 unpaid work. They defend saying that two customers were not their customers, but belong to one of their many other companies eg  'Joes Doors' or 'Smiley Kitchens' . The director has over a dozen trading names, some ltd, some dormant. He says  that part of the summons should have been issued to the other company or that my son should be suing their customer directly for his installation fee because it is them that should be paying my son.

 

My son's instructions to do all the installations always come from Quartzize. My son has never entered into a contract with Quartzize customers directly, he doesn't have a formal contract with Quartzize either, only a very basic letter stating the amount of his fee as a commission of the total job and to collect that fee from their customer when the job is finished.

 

It seems to me, the contract their customers have regardless of whether it is with Quartzize or Joes Doors is irrelevant. At best they show they are in breach with Quartzize or Joes Doors by failing to pay, or they are not in breach if they do pay the final installer. However, my son remains unpaid for the work he has done up to the fitting of the worktops and he is right to have issued a claim against the company that is instructing him to do the work.

 

Documents prior to the hearing are to be exchanged this week.

 

Any pointers would be interesting to hear.

 

 

Its WAR

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if there's proof the other companies are/were owned by the defendant, me thinks this is just done to avoid ccj's etc, just like the motors traders use the same trick, change names, phoenix companies, just so they get no comeback.

 

as long as your son's ws exhibits such evidence, i think the judge will see through it.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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They have a bunch of trading names which appear to be separate companies. ALE Marketing Ltd which trades as  Joes Doors Swansea, Joes Doors Manchester, Joes Doors Winchester but ALE Marketing is a dormant company yet Joes Doors are trading. They have Joes Doors.co.uk, www. Joes Doors.co.uk, Joes Doors Ltd, www.smieykitchens.com, Quartzize Ltd, Quartzize Worktops Ltd. The registered ltd company number for Joes Doors (shown on their website) actually belongs to ALE Marketing. ALE are the initials of the director or major shareholder.

 

They advertise on TV and their websites to find customers, send their salesman around and get them to sign a contract with either Quartzize or Joes Doors or other trading name, then Quartzize send my son the instruction to fit.  It is all smoke and mirrors but I guess the dormant companies are simply to stop other companies registering an identical name. It is difficult to know exactly who you are doing business with, but the only company that sends my son the instruction is Quartzize Worktops Ltd. They have also been the only company that have paid him at times the various customers have not, or if additional payments have been due..............this has happened regardless of which company the customer has been dealing with.....in other words, Quartzize have been paying my son for invoices he has raised to them, even when their customer belongs to Joes Doors.

 

It seems odd that one company is paying the bills belonging to another. I reckon HMRC would be interested.

Its WAR

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