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    • I understand that you are intend to go to university in September. What are you proposing to study?
    • Okay, I'm simply trying to piece things together so that we have the story in one place. 18th of April you purchased the vehicle 31st of May it broke down. – Although this is beyond 30 days, it is still within six months but I haven’t seen that you have sent any kind of letter of rejection yet. Is this correct? You approach the dealer about the breakdown but rather than stepping up to their statutory obligations under the consumer rights act, they said you should go through the warranty. Have you purchased a warranty? How much did it cost? Who sold it to you? You paid money for a diagnostic which identified the timing belt as the problem. Warranty company declined. Why is this? What is the name of the warranty company? The dealer has now offered you a replacement vehicle which she has advertised for £1295 – about £500 less than you paid for the original car, but the dealer had said that if you take advantage of this, he will want an extra £500 – which would mean that in total you would have paid about £2300 for your car. Is this correct?   On the basis of advice from us you have now recorded a call which confirms that they want you to go through the warranty company and also confirms that they will give you a replacement vehicle but only on an additional payment of £500. Is this all correct?   You have also incurred first expenses as well as being affected by stress also inconvenience and have had to cancel a holiday. He has now said that he will see if they can be a straight swap – your broken down vehicle for the £1295 vehicle without the £500 payment but only on condition that you use them to service it at a cost of £200 each time. You have evidence of this – is this correct?  
    • Stephen Colbert focused on the Jeffrey Epstein controversy consuming the White House, and “causing so much trouble for Trump that he recently ordered it to be put in a cell and for the cameras to stop working for three minutes”
    • Actually, you're right! Paras 5&7 in post 55 are talking about separate things, randomly raising the amount owed and then adding interest on that random amount! Thank you.     I think given the debate on s69 and the judge's option as to when to add the interest, I'm going to leave para 6 out.  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dear all, some information/advice required please.

 

I recently received a Further Steps Notice about a fine from 19/03/2018 which I knew nothing about.

It was regarding a vehicle parked on the street without tax ( It was covered up and there because the only key to it had been stolen, I had been away from home  and I was having trouble getting a new key cut and coded to the vehicle ) 

I had not made a change of address to DVLA which would be why I knew nothing about the fine until receiving the final steps notice dated 29th April 2024 and giving me 10 working days to pay, although the notice did not arrive till May 9th 2024.

I emailed the London Collection and Compliance Centre on May 13th 2024 asking for any information and they sent me a copy of the original fine. It is for  £390 back vehicle tax, £85 cost and £600 fine. 

I now have received a Notice of Enforcement dated 7th June 2024 demanding payment ( total £1036)  or an arrangement by 6am 15th June ( tomorrow ) 

My question is

is it tool late now to question the £600 fine part of the total amount to be paid ? That amount seems punitive. 

Would making a statuary declaration regarding having no knowledge of the original court date apply ?

And any other advice gratefully received.

I am on Universal Credit and apparently they have already taken £177 via benefit reductions which I wasn’t aware of, but does make it seem strange that they were also unable to contact me. 

Many thanks for any assistance 

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  • dx100uk changed the title to unknown DVLA NO Road Tax Fine 2018!- Further Steps Notice + NOE

Which to use For Which Offence. PE2/3, TE7/9. - Bailiffs - Help with Dealing with Bailiffs and Enforcement Agents including HCEO - Consumer Action Group

yes get the forms in straight away.

the fact you moved and did not tell them is not an issue - it should all be reset.

you should get that £177 back too.

shame its the W/End now and gone 4pm.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you can goto your local CC and get it signed for free.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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